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Central Avenue Hyundai
- Automotive
- Hartsdale, NY
About this business
Location details
111 S Central Ave Suite1, Hartsdale, NY, 10530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
First I waited over 5 hours after I agreed to buy the car to complete the purchase. NO ONE take to me during the 5 hours, I had to keep asking and my salesperson started helping another customer, very unprofessional! When I completed the paper work with a manager he seemed he didn't even care I waited so long. I think they forgot about and only cared because it was closing time when they completed my paperwork. Second I was told "This car is FULLY LOADED except the sunroof & has all the new safety devices" when I got home I ... read more
We walked in at 10 am walked out of the dealership at 2pm with no car. We called in initially to see if a car listed on the site was available still before we drove over to come in. They stated it was available after driving around their lot it was not available. They decided to give us another car with 2,000 off. Seems great right?! Wrong! After sitting with their finances manager after being pretty open with Brian our sales report about only being able to afford payments around 170, we started getting thousands and thousan... read more
I have had a completely horrible experience here. I went in knowing exactly what car I wanted to trade my pre-existing lease for, and right off the bat the appointment hadn't even been put in the system (even though I had called ahead). Five hours later, we are being given the runaround because they can't find the second key. Totally frustrated, we left without the second key (or even a valet key) and were promised it would be ready the next week. Well, that was in AUGUST and I have still not gotten the key. Ray has avoided ... read more
This is the worst experience my husband and I have ever had at a dealership (we purchased a new Sonata). I honestly don't know how they're still in business. Our tags/plates/registration were delayed for weeks without any explanation; I had to take Uber to work because my temporary in-transit permit was so expired. The customer service was atrocious: the woman who handles registration (I believe her name was Shakita) was rarely in the office (without much explanation), and when she was, even more rarely inclined to return ou... read more
Buying a car in itself is stressful. Having to buy a car out of the blue an in a rush the worst. My was rear ended and my newly purchased car was totaled. We did not have the mental or financial footing to haggle anything. It was totally unnecessary. Joel, John and Melvin run all our options, We were still not comfortable the monthly payment due to our budget, but Melvin worked out for us. We appreciate very much what they did for us. My wife after the accident was reluctant to get into a small car. Thanks to this great crew... read more
Business response:
Thank you for the great review, we are hoping everything is well and enjoy your new Hyundai!
Worst experience I've ever had at a car dealership. We met with Jose, a salesmen. We gave him a number we had from another dealership, he said they would match. Over an hour and a half later, they magically said they couldn't match it and where way off. We have an eight month old baby, and wasted Out Sunday being completely played. Doesn't get too much more disgusting and dishonest than that.
I did not know that dealerships like this still existed. without going into a long story. Twice they agreed to lease deal and twice they reneged on the agreement. After a few days of negotiations they agreed we agreed to a lease amount on a New Genesis. I have confirming text messages from the sales rep Luis Oliver. I made an appointment to pick up the car, as I walked in Luis tells me my car is getting prepped. After waiting for 45 minutes he comes over and tells me that the owner Melvin Abreu says they cant make the deal. ... read more
Business response:
Thank You for your time, and your input. I am sorry that during the process of buying the genesis things didn't go as we planned. We would have loved to sell you a car. I will take full responsibility for some of the missed-steps in the process. As you were well aware the year end especial pricing come at a cost of a very tight inventory. We gave you very aggressive pricing on a limited product, but on our end the deal was done. The Problem came when you expected us to cover the difference of monies when your credit did not ... read more
To start off I received and offer from capital one, I was approved for a loan to finance. I just purchased a lemon and had to go to court to get my money back so this was a breath of fresh air. I was looking for a couple of vehicles but huyndai was exactly what I needed. My bank only works with a couple of dealers and this huyndai was one of them. I came in I did my paper work with vanessa who was so sweet. I informed her that I wanted to finance through my bank. I was firm with that, I completely understand dealers have to ... read more
They tell you they can do one thing and when it's time to pick up a car it changes. They gave me a number which I then countered with a number $20 a month less on a lease. They gave me 398 a mont for 36 months and 12k miles. I came back at 378 and they said they could not. We then agreed to 390 with just first payment up front. It included motor vehicles as agreed. Once it's the day to pick up he vehicle they tell me I owe over $200 on fees. Once again another dealership doing the working thing and not honoring the deal. Whe... read more
Business response:
This is a fake review by a broker who lied about where he worked and never step foot in our showroom. I usually refrain from responding to such scammers. I've reported this review to Dealerrater as a fraud. He refused to pay the Mandatory NYS DMV Fees while discussing a potential deal over the phone with one of my Managers, Again NEVER CAME TO HYUNDAI OF WHITE PLAINS. After getting irritate, he kept his promise of blackmail. He stated that he would post a bad review on line if we didn't comply with his request. A request to ... read more
Frequently asked questions about Central Avenue Hyundai
How is Central Avenue Hyundai rated?
Central Avenue Hyundai has a 4.3 star rating with 3,071 reviews.
When is Central Avenue Hyundai open?
Central Avenue Hyundai is closed now. It will open at 9:00 a.m.