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Central Avenue Hyundai
- Automotive
- Hartsdale, NY
About this business
Location details
111 S Central Ave Suite1, Hartsdale, NY, 10530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I arrived to pick up the g80 with a bank check and what I thought were the final numbers. only to be told that the "bank" (Hyundai financial) deemed my credit to be less than was discussed the night before. While the contract said "pending bank approval" I find it hard to believe that no one, NO ONE suspected that this might be an issue 12 hours before...or emphasized it COULD be an issue.'' the monthly payments the night before were 300 hundred less than was quoted while they were supposedly preparing my new car. when I sho... read more
horrible experience. They gave me the vehicle and took it back after 3weeks saying that the bank didn't approve my loan. They why the xxxx did they give me that vehicle.
Business response:
Thank you for the awesome review. I'm so glad everything went the way it was supposed to. We look forward to a great and long relationship. We're here if you need us!
I had purchaser 2017 Hyundai Santa fe sport Ultimate. Deal was done by the owner Mr. Melvin. But after two weeks of waiting i still didn't get my registration and when i asked to the GM( Mr. William), he said that the bank didn't apporove me. What a joke. They gaveme the car. I signed all the agreement papaer, took the car, I drove it for more than two weeks, put more 200 miles on it. Then they took it from me and still my reviwes are there as a very happy customer. I wanted to speak to Mr. Melvin but as usual it never happe... read more
It was Agreed with my salesman that I would get the same car for the same payment with the same features. Unfortunately I was told I could not get a remote aftermarket starter ( the same as my 2015 Elantra had without paying an extra $15 dollars per month. I firmly believe that my salesman was being pressured by his sales manager. So I left with my 2017 Elantra Very Unhappy! What I want to know is, will Hyundai install my a remote starter at no additional expense for me ?
I bought my son a car from this dealership..granted it was used,but that being said he didn't even have it for 3000 miles before the engine died..The manager promised he would do all he could..he would help us,he lied.When we called we were a bother to them it felt like,horrible customer service!did I mention our warranty had only expired by 5 days..pretty convenient for them ,right?after numerous calls by myself &my father we were tld that we would be helped by a m***** in service,told that by said person,he never called ba... read more
I have a 2017 sonata just got it in September . Today 1/23/17 I had a check engine light come on while driving . Called Hyundai got first a rude lady telling over and over there policy not finding or even suggesting any solution . IF I brought in my car it would have to stay there for 24 hours to see if they can find the problem ,know that this my only transportation and I live in ct. I ask if they would loan me a car , it would of been great customer service if they but no I would have to rent the car . When every other dea... read more
Business response:
I'm sorry for your experience. Can you please call me at your earliest convenience? You can reach me at (888) 866-6357. Jay Strassberg Service Manager
Went in to see and test drive a 2011 Hyundai Tucson listed at $9641. Emailed asking if they would take $9100. Drove it, liked it, and sat down to talk. Salesman came back with $13,400 as an out-the-door price! Trying to charge $1600 for detailing, $900 processing, and on and on. They said the new tires and brakes that were included in the advertising (cars.com) were additional! I expected to pay taxes and tags, but an additional $4000+ on a $9000 car is comical and criminal! When we walked away he came down about $2500, but ... read more
I think I got an okay deal but it was not easy. I felt pressure to to make an immediate decision which I did not like. The pressure was more from management than my salesperson. I wish I had done more research before I had gone in but overall I felt I did alright.
From beginning to end of the two day, 14 hour ordeal of purchasing two vehicles at this dealership, there was literally nothing but unprofessionalism, misleading & contradicting information, no level of customer service or urgency from the Owner of the dealership OR the senior management and NO attempt at all to rectify two long days worth of headache, aggravation and total and complete lack of moral and ethical business practices.
Frequently asked questions about Central Avenue Hyundai
How is Central Avenue Hyundai rated?
Central Avenue Hyundai has a 4.3 star rating with 3,071 reviews.
When is Central Avenue Hyundai open?
Central Avenue Hyundai is closed now. It will open at 9:00 a.m.