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Cerritos Collision
- Body Shops
- Cerritos, CA
About this business
Location details
18707 Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used the contact link on the Web page of Cerritos Collision Center to contact the staff on Feb. 4 to see if I could get an appointment for an estimate on Feb. 8. Today is Feb. 14 and there has been absolutely no response to my email. I even checked my spam and other email folders. I even included my Mercury Insurance claim number, thinking there would be a response. Having an email contact link on the business page is really misleading. Clearly this business does not want to bother with email, so just take the dang link off ... read more
I recently had my car repaired and I am not satisfied at all very unprofessional especially Ken I wouldn't recommend them if they were the last place on Earth on a scale of 1-10. I give them a zero.
Worst service I have ever received from a Body shop. Came to their shop yesterday at 7:15 to bring my car. My insurance company already approved their service, as of today at 5:40 Pm I have not hear from them, at least a call to let me know what's going on....... I'm an insurance agent and I I'll never refer this place to my customers
This is one of the worst repair/collision shops I've ever come across. It took them three tries to fix my front suspension/alignment and they never got it right. I had my own mechanic replaced the entire assembly a few months later out of my own pocket, and now the car runs like new. They're just incompetent period. You would be better off giving a chimpanzee some wrenches and let them loose on your car. Stay far away from this place. No idea how they got on to insurance list of repair shops.
This review is for the shuttle service. When you get work done on your vehicle, there is a shuttle service Nissan provides to their customers where you are driven to a location of your choice, and when your vehicle is ready for pick up, a shuttle picks you up and brings you back to the dealership. Great service right? Well...if your vehicle is not ready until after 4 pm, the dealership won't pick you up. That makes no sense. Lastly, there was a point at this dealership where the shuttle would take you somewhere, but wo... read more
I had the worst customer service possible. They did not inform me that the car for ready and i came to know only from the rental car company after two days. I had to pay a out of pocket for the rental car and the person at the collision center did not have any concern for me. Even when I went to pick up the car know one acknowledged or even had the courtesy to say sorry. Even the repair work was not that great. I would recommend people to look somewhere else.
This place is a joke!!! It says commercial vehicles well after getting a quote then we return with the truck and they say they cant do the work well how are you quoting work for insurance companies you can't do. You are a joke!!!!!!
I brought my car twice for repairs thinking I would get Nissan Quality service. Truth is, the body shop is not part of Nissan so they carry-on at their own level of quality. It doesn't matter if you have purchased 3 Nissans from the dealership, they can care less. It took 5 days to get my car repaired when I was told 2. Then when I picked it up, it was dirty & only waxed at the repaired spot. Granted, the insurance doesn't pay for wash n wax. But come on, we're talking about customer service. When I asked the employee if h... read more
Whats to say the worst experience ever...A body shop that pays no attention to detail is worthless. I had bondo on a quarter panel when I took it back they replaced the qtr panel with a used one then didn't bother matching the lines in any detail at all they are thin then soft and filled instead of consistent and and even. When asked if he would accept the car like this Dale the manager wouldn't answer..So I asked what he thinks I should do about it he said I shouldn't do anything that its not that noticeable..When I dropped... read more
Frequently asked questions about Cerritos Collision
How is Cerritos Collision rated?
Cerritos Collision has a 3.4 star rating with 71 reviews.
When is Cerritos Collision open?
Cerritos Collision is open now. It will close at 5:00 p.m.