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Cerritos Collision
- Body Shops
- Cerritos, CA
About this business
Location details
18707 Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you need your car repaired here, turn around. I was rear ended over a month ago. This place was on the list that my insurance provided. I chose it for its location. I had to call constantly for updates as I did with my insurance too. When all was said and done the damages outweighed the value of the car and the insurance company totaled my car. Mind you the damages did not appear to be really bad from the outside. My car is a 2012 focus. We had the option to by the car back as salvaged from our insurance company and would... read more
My name is Alfonso,i took my. 2020 Nismo GT-R to Cerritos Nissan collision Center to get estimated on my car .couples weeks ago ,i was waited to ne help ,i heard a girl by the name Lorena works From on desk .wooow i was surprised how she was treated a custmoer very rude ,not very profession..PLEASE. NISSAN OF HIRE WELL EDUCATED PEOLPE.I JUST WALKED AROUND FROM CERROTOS NISSAN COLLISION CENTER..
I brought my car to Cerritos collision after my accident for a second opinion and spoke to James, I mentioned to him that my insurance company had considered my car a total loss. I voiced my concerns and asked him to please do a diagnostic of my car to see if it fixable. I mentioned to him that at impact I felt my car engine shifted and that my husband noticed that the top motor mount was broken. I also told him that my check engine light had turned on and that my car was not drivable. They themselves towed my car to there l... read more
This company proved my point why I don't trust 3rd party mechanics. The lies I was told but the truth was revealed shortly after my horrible experience. So I had repairs done few months ago, and I had a issue with my repair. So I knew it still had a warranty. So I call them and receptionist told me bring it in. I speak work with James manager and first he walks me to the car. He immediately launches blame as if I made it up and did the damage myself! I was highly offended by the accusation I outright damaged my own car. I be... read more
Used the contact link on the Web page of Cerritos Collision Center to contact the staff on Feb. 4 to see if I could get an appointment for an estimate on Feb. 8. Today is Feb. 14 and there has been absolutely no response to my email. I even checked my spam and other email folders. I even included my Mercury Insurance claim number, thinking there would be a response. Having an email contact link on the business page is really misleading. Clearly this business does not want to bother with email, so just take the dang link off ... read more
I recently had my car repaired and I am not satisfied at all very unprofessional especially Ken I wouldn't recommend them if they were the last place on Earth on a scale of 1-10. I give them a zero.
Worst service I have ever received from a Body shop. Came to their shop yesterday at 7:15 to bring my car. My insurance company already approved their service, as of today at 5:40 Pm I have not hear from them, at least a call to let me know what's going on....... I'm an insurance agent and I I'll never refer this place to my customers
This is one of the worst repair/collision shops I've ever come across. It took them three tries to fix my front suspension/alignment and they never got it right. I had my own mechanic replaced the entire assembly a few months later out of my own pocket, and now the car runs like new. They're just incompetent period. You would be better off giving a chimpanzee some wrenches and let them loose on your car. Stay far away from this place. No idea how they got on to insurance list of repair shops.
This review is for the shuttle service. When you get work done on your vehicle, there is a shuttle service Nissan provides to their customers where you are driven to a location of your choice, and when your vehicle is ready for pick up, a shuttle picks you up and brings you back to the dealership. Great service right? Well...if your vehicle is not ready until after 4 pm, the dealership won't pick you up. That makes no sense. Lastly, there was a point at this dealership where the shuttle would take you somewhere, but wo... read more
Frequently asked questions about Cerritos Collision
How is Cerritos Collision rated?
Cerritos Collision has a 3.4 star rating with 77 reviews.
When is Cerritos Collision open?
Cerritos Collision is open now. It will close at 5:00 p.m.