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Champion Windows and Home Exteriors of Baltimore
- Windows Installation
- Essex, MD
About this business
Location details
7110 Golden Ring Rd, Suite 110, Essex, MD, 21221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the second time I have used Champion. My first experience was great. This time was awful. The customer service was non existent and inadequate. The contractors the used were messy and left problems that they would not fix. I am left with electrical issues that Campion is aware of but have not resolved. I would never use or recommend Champion to anyone.
I had issues with how I was charged per window. This breakout was not provided by the salesperson. I tried to speak with the manager to request a copy of my contract. I wanted a detailed description by line item that provided a total. I got no response from Champion until after the time had passed to change your mind. After service was installed they provided a detailed breakout. This is exactly like the customer service I did not receive. However champion has great follow up when it comes to payment. It’s almost on the verg... read more
The sales person was knowledgeable, efficient, well organized...But the rest of the staff performance was very spotty. In order to solve any problem of installation I had to call the sales person. Then I would get some action.Very unfortunate for the sales rep. He's left out on a limb, having mad...
A good product but a lot of headaches with the front office. No communication with schedulers and front office unless you call them AND they try to charge you a service call or additional charges for EVERYTHING!
For all of the reasons stated above.
Bad experience with these folks. I got several quotes for a siding and gutter job. I went with Champion because the price was on the lower end and I appreciated the salesman's no pressure approach. When he came back to my house, to finalize the contract, he gave me quote almost $1,000 over the original estimate. He said he didn't include downspouts and a few other things accidentally. Although frustrating, I went ahead with the work. They cancelled several times due to weather. Over the following weeks ANYTIME I tried to cal... read more
The customer service was terrible. They do not return phone call when they say they would.
Frequently asked questions about Champion Windows and Home Exteriors of Baltimore
How is Champion Windows and Home Exteriors of Baltimore rated?
Champion Windows and Home Exteriors of Baltimore has a 4.4 star rating with 541 reviews.
When is Champion Windows and Home Exteriors of Baltimore open?
Champion Windows and Home Exteriors of Baltimore is closed now. It will open on Monday at 9:00 a.m.