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Champion Windows and Home Exteriors of Cleveland
- Windows Installation
- Warrensville Heights, OH
About this business
Location details
4829 Galaxy Pkwy, Suite E, Warrensville Heights, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was really impressed with the people who were setting up the windows. Zim-zam, they were done. It didn't take all day. I really like my window. I got a bay window in the front, and we've been waiting to get it done because of the expense. With Champion we were able to do it by making several payments.
Business response:
Thank you! We are thankful that you chose Champion for your project and hope we were able exceed you expectations.
We are completely satisfied with everything. The window is beautiful. The guys were awesome. Frank, our salesperson came back and checked after the job and gave us the waranty. We will definitely go back to Champion Windows of Akron.
Business response:
Thank you! We look forward to doing the rest of the windows.
Champion Windows are alright as far as I know. They told us that it would take five to eight weeks to get the windows in, and they were here in four weeks, which was nice. Also, the salesman saved me a lot of money.
This is the third time I ordered windows from Champion and this time I also included new vinyl shutters with my project. Delivery time to receive materials took over 3 months to receive and the shutters still have not been received as the initial batch were made incorrectly - 7" short. I was quoted delivery would take 8 weeks. The windows shipped with many imperfections. The color bonding had scratches around various sections of the frame and sashes. All four windows had these imperfections and I understood touch-up is usual... read more
Business response:
David M., I am deeply sorry for the numerous issues you've experienced with your Champion of Cleveland project. The delays, product imperfections, installation problems, and ongoing issues with caulk and shutters are completely unacceptable. We've clearly fallen far short of our quality standards and your expectations. I assure you that Champion Corporate takes these matters very seriously. We will thoroughly investigate what went wrong at every stage and take corrective action. I would like to personally oversee the resolut... read more
Wrong windows installed, outside trim also fell off 2 of 3 windows after 2 days installed. Still waiting on call back after 3 days of reporting issue.
It’s been a nightmare this time around We out in 7 doors and 12 windows back in 2010 and never had an issue We went back to finish with a bay window and two side windows They were suppose to come three times and never show up The bay window is not the size that I was promised They intended to leave the old roof over the new window The new window is not even half the size of the old one the two who put it in told me it looked nice and I could hang bird feeders or hang a trellis! They said they didn’t know how to out in a roof... read more
No I wouldn't recommend, I did in 2008 but not now.
The salesmen left or got fired. Nobody called me. I finally called in after 4 months. Jack said there would be no payment till the job was done. That wasn't true. I was charged 9970.00 by the end of November of 2023. The job wasn't completed till MARCH 2025!!!! This job was a 5x23 foot porch with no floor. Literally a 3 day job. All I got was excuses. AM I HAPPY? NO I AM NOT. There should have been money taken off the job for an 18 month wait. I had so much smoke blown up my butt I'm still farting smoke. Not to mention the t... read more
Contract was signed 09/30/23, and project not finished until 12/24. Much clean up still remains. Pit under deck was supposed to be filled with gravel, it is not. Large sheets of discarded plywood remain in my yard, along with pieces of plastic and aluminum. Temporary bridge built to carry materials remains in my yard along with 12 foot pieces of timber. Piles of dirt and rock left on lawn need to be removed. That said, I feel that the construction was excellent and that my contact with your local representative, Cory Gamer, ... read more
Frequently asked questions about Champion Windows and Home Exteriors of Cleveland
How is Champion Windows and Home Exteriors of Cleveland rated?
Champion Windows and Home Exteriors of Cleveland has a 4.4 star rating with 1,679 reviews.
When is Champion Windows and Home Exteriors of Cleveland open?
Champion Windows and Home Exteriors of Cleveland is closed now. It will open at 9:00 a.m.