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Champion Windows and Home Exteriors of Cleveland
- Windows Installation
- Warrensville Heights, OH
About this business
Location details
4829 Galaxy Pkwy, Suite E, Warrensville Heights, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am unhappy with the fact that they do not come when they said they were coming. When they came to install the door, they brought the wrong one out.
Our door is beautiful but either the measurements were off or the installation team didn’t go a good job. The door doesn’t shut properly and nearly 2 weeks later I’m still waiting for a service call. Less of a concern is that we were going to keep our original trim but when the door was installed the trim no longer fit. Champion now has to find a similar trim (ours was thick custom made and milled trim) which isn’t just an item that can be found in a big box hardware store.
The color bond I was sold does not come even close to matching my existing window color. The color chosen by my sales person was Tan but should have been Adobe or Pebble as a closer match. I was reassured multiple times by the sales person that the color would be “very close”.
I was not at home. My fiancé was there. It was done pretty quick.
I am still waiting for the install errors to be corrected.
Quality control at the factory needs to be improved. Windows came with glue spots, streaks, and screen frames that would not let the screens go completely into the track. One sash has to be replaced because film coating is already breaking down.
Sales and installation people lied to me
Communication was terrible.
Frequently asked questions about Champion Windows and Home Exteriors of Cleveland
How is Champion Windows and Home Exteriors of Cleveland rated?
Champion Windows and Home Exteriors of Cleveland has a 4.4 star rating with 1,679 reviews.
When is Champion Windows and Home Exteriors of Cleveland open?
Champion Windows and Home Exteriors of Cleveland is closed now. It will open at 9:00 a.m.