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Champion Windows and Home Exteriors of Cleveland
- Windows Installation
- Warrensville Heights, OH
About this business
Location details
4829 Galaxy Pkwy, Suite E, Warrensville Heights, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After signing the contract the window was installed 9 months later. Four months after installation still waiting for materials. Damaged wood trim was used on the installation. Champion never addressed this issue
The initial sales process was standard, to be expected. The post sale communication, installation and overall product was very poor. I hope that there are notes on our case. The number of phone calls that were made, the lack of response or returned phone calls, the extended timeline of receiving screens for our windows, the sloppy installation causing extreme frost on the inside and than finally reinstallation.
Unfortunately, the windows were not installed properly in November and we are still waiting for remedy more than 6 months later. Sliding windows leave a pool of water on the interior tracks when there is any rain..Air leaks, cold and wet air comes inside! Glass was chipped on a window at installation and now is a huge crack. Wrong size replacement glass ordered twice… Installation manager Sara Toth is friendly, but poor communicator, incompetent when it comes to window knowledge, and over promises results then falls thru.
Disappointed in the installation scheduling and installation.
Took too long to get the project done and when he wasn’t start, the screen door wasn’t installed properly had to get serviced three times to get it, right.
My experience with Champion Windows, without a doubt, has been the worst experience I have had with any business (I use the word "business" loosely; Champion Windows is in my mind a sick joke) in my 67 years. I won't provide all of the details here, other than to mention that those details have been communicated to four personnel in several conversations I have had with members of Champion's Completion Install Team in Portland, Oregon,which more often than not was the only Champion Windows office I could reach and whose memb... read more
Frequently asked questions about Champion Windows and Home Exteriors of Cleveland
How is Champion Windows and Home Exteriors of Cleveland rated?
Champion Windows and Home Exteriors of Cleveland has a 4.4 star rating with 1,677 reviews.
When is Champion Windows and Home Exteriors of Cleveland open?
Champion Windows and Home Exteriors of Cleveland is open now. It will close at 4:00 p.m.