This profile has been claimed by the business owner or representative.
Champion Windows and Home Exteriors of Evansville
- Windows Installation
- Evansville, IN
About this business
Location details
1444 N Royal Ave, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Not fulfilling your commitment
Business response:
Freddie R., we're deeply sorry for the issues you've experienced with Champion of Evansville. Your feedback is invaluable, and we're taking immediate action to address the screen replacement and communication problems. While we're pleased Justin and Bob met your expectations, we acknowledge our overall service fell short. Champion Corporate is committed to making this right and regaining your trust.
Lack of communication. Took way longer than promised. Way overpriced for what we got.
Business response:
Jessica C., thank you for your detailed feedback about your experience with Champion Corporate and Champion of Evansville. We sincerely apologize for the lack of communication, delays, and pricing concerns you experienced. While we're pleased that Dreantay provided excellent service, we're disappointed that the rest of your experience didn't meet our standards. We take your comments about the installation process, scheduling, and communication very seriously. We'll use your feedback to improve our processes, especially regar... read more
I’m not patting you on the back you don’t pay your installers enough. I’ve been in construction all my life. He asked what I’d charge to take out and put in the new. $700 would be my bottom dollar. What you pay isn’t enough for the wear and tear on their trucks
Business response:
Thank you for your feedback and high ratings for Champion of Evansville. We're glad you appreciated our installation crew's work. We value your input regarding installer compensation and will share this with our management team at Champion Corporate. We apologize for the issues with the screen door corners and the reduced opening size. We'll address these concerns to improve our product quality and design. Your satisfaction is our priority, and we appreciate your honest assessment. If you'd like to discuss any of these matte... read more
The salesman lied to me. He didn't tell me when he should have. The contractor came in and installed a double-glass window, and I was outside watching them. I said I am glad they had a slider beam. It was the main contractor who said, "it's not a slider." He said it isn't. I said it is, and he said it's an up-and-down window. I paid for a slider contract that says, Buy two, get one free, and I got the wrong two I paid for. I have an up-and-down window. I've called Champion of Evansville and another, and I finally got another... read more
Misquotes by the sales person that grossly affected the financing-3 month delays without communication-managers refused to call me back after several follow ups. Will not be using Champion for my home addition or my next window replacements. I have made it a point to tell everyone what a horrible experience we had this time around with Champion.
Talked to the salesman about what we where looking for on the windows upgrade We stressed how important the window sills be replaced with the windows. He stated that the new windows has the sills built into the window unit and there would be no separate sills as with the old windows. So effectivel...
Poor quality and poor service tech Which is why we had to buy new door
Great product with many production problems, poor communication and no urgency.
Frequently asked questions about Champion Windows and Home Exteriors of Evansville
How is Champion Windows and Home Exteriors of Evansville rated?
Champion Windows and Home Exteriors of Evansville has a 4.4 star rating with 1,501 reviews.
When is Champion Windows and Home Exteriors of Evansville open?
Champion Windows and Home Exteriors of Evansville is open now. It will close at 9:00 p.m.