Champion Windows and Home Exteriors of Lexington

Tim H. 

on GuildQuality

a year ago

The worst experience I've ever had! I was promised 10 weeks max to get windows. It took 30 weeks. I was promised premium windows. Not even close! Vinyl welds that keep the screens from fully closing. There was no insulation around the frames and just a small line of foam along the outside of the frame. I was promised all rotted wood in the frames would be replaced. That was a lie as one of the missing sills was not replaced. I called multiple times asking where my windows were, but never got a single damned call back. What g... read more

Joseph H. 

on GuildQuality

a year ago

Our job is still not done almost a month later. The work that was done is not good. 

Bob A. 

on GuildQuality

a year ago

No, became we ordered customize doors and received standard doors The opening was too large and they had to reframe it This made the trim too small We now have wide trim that doesn't match the window trim 

Jonathan M. 

on GuildQuality

2 years ago

The reason that I will not recommend Champion is that the experience needs some work. Our sales person came out and was great, BUT he was more interested in talking to us about anything else other than the windows that needed to be ordered. He ordered one window when there should of been 2 windows for the install. So that set us back immediately. Then, I tried to reach our salesperson to talk about our order and I NEVER was responded to. I later found out this salesperson was no longer working for Champion and no one reached... read more