Champion Windows and Home Exteriors of Lexington

Alexander R. 

on GuildQuality

16 hours ago

Managers do not communicate well between workers and customers 

Phil O. 

on GuildQuality

a week ago

After sale salesman did not return calls..day if installation installer did not have all the needed materials..had to make 2 trips to get what they needed. What was supposed to take 2 days took 5 days ,2 of them no one showed up nor were we informed..we had to make calls and find out what was going on..had to make arrangements for someone to be here because if the changes..also had to cancel appointments .Ron Garland was supposed to stop by and check all the windows but as if 1 pm Thursday he has not shown up..was told that ... read more

Review in Lexington, KY 

on GuildQuality

a month ago

We paid a premium price for a patio cover with the belief (mention 10 times during the sales pitch) that it would be easy to finish closing it if we choose to do so. Marty Stein knows we overpaid for what we got. There is no way Iwe would've paid $31k for what we got. Champions has already lost a lot of business from sharing our experience. 

Kristofer B. 

on GuildQuality

a month ago

The most un-unprofessional experience I’ve received from champion with an 11 year history. From sales, service and warranty. This is my final project with champion. 

Victoria B. 

on GuildQuality

a month ago

Project has been 9 1/2 months and still not completed. Very disorganized. Made appointments to come work and did not have materials. Did not get door handles we wanted found out or were told it would not work. Front door lock moves in door. Told as tight as can get. Thought we ordered custom doors and screen doors only to have Larson Screen doors installed that anyone can purchase from Lowe’s 

Gina H. 

on GuildQuality

a month ago

The windows are very expensive. The bar on the full screen doesn’t line up with the middle bar of the window 

Robert C. 

on GuildQuality

2 months ago

If it wasn’t for Ron and Doug I would probably be in court with this bunch. The guys that installed my windows were doing a good job but they had to cut out sections of the wall to extend two windows into one because they couldn’t make one that small. There were holes in the wall that I could throw a baseball through and Brian and Kyle kept telling them they were supposed to leave it that way and it was my responsibility to fix it. After showing Kyle the holes via FaceTime, he went quiet and said they would figure something ... read more