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Champion Windows and Home Exteriors of Louisville
- Windows Installation
- Louisville, KY
About this business
Location details
4203 Bunton Ct, Louisville, KY, 40213, United States
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Communication was HORRIBLE. I do NOT want to use Champion again. I need more windows replaced and am weighing the pros and cons of going with the poorer quality company just so I can get someone to talk to me. I ordered my windows in MARCH and was told 6-8 weeks but couldn't get anyone to tell me anything for MONTHS. My money was taken quickly, though. We reached out to Champion multiple times; it was difficult to reach a live person and when we did, at least twice we were told that a message would be sent to the appropriate... read more
This has not been a pleasant home improvement experience. I would not recommenend this company.
I would tell them to make sure and double chech your order. I was not pleased with the process to qualify for loan. I was not told from beginning how the loan process was. I needed to go thru all 3 credit bureaus.
See below. And, also because I paid for a front storm door that you do not actually sell. The cost of that door is $1600, which I was asked to pay in full on the day of sale in order to get financing. I asked for a check as my financing is with your recommended financing carrier, and I need that check to pay off the financing. I have not heard back.
Until Champion resolves the exterior color not matching the sample we picked out to match our existing trim, I would not recommend.
Customer service was horrific! No follow up or follow through .. quick to take my money, then dropped the ball thereafter! I will tell everyone in my circle of influence not to use champion
Extremely poor communication. We had an issue and our sales rep refused to help us correct the issue. Felt like we were just a pay check for them not a customer.
You have already heard from us what was wrong.
I cannot recommend Champion because I'm still waiting for a resolution to some problems.
Frequently asked questions about Champion Windows and Home Exteriors of Louisville
How is Champion Windows and Home Exteriors of Louisville rated?
Champion Windows and Home Exteriors of Louisville has a 4.5 star rating with 2,578 reviews.
When is Champion Windows and Home Exteriors of Louisville open?
Champion Windows and Home Exteriors of Louisville might be open. It requires an appointment.