Champion Windows and Home Exteriors of Louisville

Rachelle B. 

on GuildQuality

8 months ago

This has not been a pleasant home improvement experience. I would not recommenend this company. 

Ruth S. 

on GuildQuality

8 months ago

I would tell them to make sure and double chech your order. I was not pleased with the process to qualify for loan. I was not told from beginning how the loan process was. I needed to go thru all 3 credit bureaus. 

Cheryl B. 

on GuildQuality

9 months ago

See below. And, also because I paid for a front storm door that you do not actually sell. The cost of that door is $1600, which I was asked to pay in full on the day of sale in order to get financing. I asked for a check as my financing is with your recommended financing carrier, and I need that check to pay off the financing. I have not heard back. 

Gene W. 

on GuildQuality

9 months ago

Until Champion resolves the exterior color not matching the sample we picked out to match our existing trim, I would not recommend. 

Joe L. 

on GuildQuality

9 months ago

Customer service was horrific! No follow up or follow through .. quick to take my money, then dropped the ball thereafter! I will tell everyone in my circle of influence not to use champion 

Jennifer H. 

on GuildQuality

11 months ago

Extremely poor communication. We had an issue and our sales rep refused to help us correct the issue. Felt like we were just a pay check for them not a customer. 

Matthew B. 

on GuildQuality

a year ago

You have already heard from us what was wrong. 

Diane M. 

on GuildQuality

a year ago

I cannot recommend Champion because I'm still waiting for a resolution to some problems. 

Arlie J. 

on GuildQuality

a year ago

Maybe. Depends on pricing and what kind of construction or materials are needed by friends.