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Champion Windows and Home Exteriors of Omaha
- Windows Installation
- Omaha, NE
About this business
Location details
3425 Oak View Dr, Suite 100, Omaha, NE, 68144, United States
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Overall I found the experience with the company to be satisfying. The products themselves have been satisfactory and they seem to be doing what we expected them to do. The instillation crew worked in a very timely manner, almost too quickly. Kris the project manager was polite, knowledgeable, and in charge of his team and kept things running smoothly and efficiently.
I have had an excellent experience. extremely satisfied. They did not fall short of my expectations at all, I am extremely satisfied. I was happy with how Matt, the installer, was a perfectionist.
They came in and seemed to be professional at what they did. They were in and out in a timely fashion. The windows look nice and seem to go together well.
We paid in full for all the windows to be installed and still waiting (for a whole year) to get our siding fixed that was cracked.
Business response:
Michelle A., I'm deeply sorry for the prolonged siding issue and communication breakdown you've experienced with Champion of Omaha. Your feedback is invaluable, and we're taking immediate action to rectify this situation. While we're pleased the windows met expectations, we acknowledge our service fell short. Champion Corporate is committed to resolving this promptly and restoring your faith in our company.
Window installation was a debacle! Customer service was an absolute joke! Once the windows were installed there were some fixes that needed to be completed. I couldn’t get call back from anyone.
Business response:
I am deeply sorry for the extremely disappointing experience you had with Champion of Omaha. Your feedback about the installation, customer service, and overall experience is alarming and falls far short of our standards. We take your concerns very seriously and will use your feedback to address these issues with our installation teams and customer service staff. We would like the opportunity to make this right and restore your faith in Champion of Omaha. Please allow us to contact you to discuss and ensure any remaining iss... read more
We have some problems with the windows and we have told Jerry Meckna and nothing has been resolved. We called and he said somebody should be coming out fix the problems. That was over a month ago.
Business response:
Chad S., I sincerely apologize for the ongoing issues with your windows and the lack of resolution. Your experience with Champion of Omaha falls far short of our standards, and I'm deeply concerned about the delays and communication breakdowns you've encountered. I assure you that we take your feedback very seriously. I will personally investigate why your concerns weren't addressed promptly and ensure immediate action is taken to resolve the installation problems. We value your business and appreciate the opportunity to mak... read more
Ordered the windows on July 7th. Windows came in on August 14th last week, I drove to the showroom to get answers. Nobody had contacted me to set a delivery date for my windows. After numerous phone calls that were never answered and numerous texts that went unanswered, I got answers by having to drive to the showroom. I asked for my money back and you crooked ****s said that you keep half of my money for me to cancel. I was promised Windows between 8 and 10 weeks. It was on my contract. 16 weeks of lapsed you were in materi... read more
Business response:
Bob W., I am deeply sorry for the frustrating experience you've had with Champion of Omaha. The delays, lack of communication, and refund issues you encountered are unacceptable and not representative of our standards. I sincerely apologize for the stress this has caused you. While I'm glad to hear that Nick and his installation team provided excellent service, I understand this doesn't make up for the earlier problems. Your feedback about our customer service, policies, and pricing is valuable, and I assure you it will be a... read more
I was mislead that the entire window would be taken out. Instead, the old window frames were left in and it does not look good. ALSO the window doesn't fit and I can barely close it. When I do close it, it damages the window frame. Tried to get anyone to help me and absolutely no one called me back. No support and no accountability for your mistakes.
My initial contact to Champion was November 19, 2025 to have my siding repaired that was damaged in a summer storm. I have recorded 15 dates/ times/& names of individuals whom I spoke with/ texted/emailed to get this job completed in the course of almost a year. It was completely 10/16/2025. This was not a big job .
Frequently asked questions about Champion Windows and Home Exteriors of Omaha
How is Champion Windows and Home Exteriors of Omaha rated?
Champion Windows and Home Exteriors of Omaha has a 4.4 star rating with 2,693 reviews.
When is Champion Windows and Home Exteriors of Omaha open?
Champion Windows and Home Exteriors of Omaha might be open. It requires an appointment.