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Champion Windows and Home Exteriors of Omaha
- Windows Installation
- Omaha, NE
About this business
Location details
3425 Oak View Dr, Suite 100, Omaha, NE, 68144, United States
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I spent $20,000 on brand new windows to replace windows that wouldn’t work in my house. The second day of having these windows one of the windows wouldn’t open. The earliest I have been told someone could come out and fix my brand new window that is not working was a month away. It disappointing I spent so much money on new windows to have one not work and it was not made right quicker. I would have made sure that this window was working before leaving and I would also make it right way sooner then a month after getting new ... read more
Scheduling has been terrible trying to get 2 window sashes and a sliding glass door screen fixed as they arrived broken or incorrectly ordered. When I called again today they told me they closed the ticket 2 weeks ago without ever contacting me. The replacements were never ordered and there was never any follow up despite my numerous attempts to corporate numbers. Always have to leave a message and someone “may” call you back but never do. It was also “assumed” I wanted half screens on windows that open both ways because my ... read more
Lack of service/communication after the sale
Customer service is terrible. I have issues that need resolved before bigger issues such as rot, infestation of mold become an issue and no one is willing to help with this
Ordered 2 entry doors in early September, got a notification that they were ready in November, came to install, the garage entry door was fine except they cracked the drywall a little and I will need to fix that, They went to install other entry door and found it was not made the correct size, so we had to start process over again, so two months later I reached out to find out the status of replacement door, left messages with installation coordinator and salesman, after a couple of days I had to reach out to customer servic... read more
Frequently asked questions about Champion Windows and Home Exteriors of Omaha
How is Champion Windows and Home Exteriors of Omaha rated?
Champion Windows and Home Exteriors of Omaha has a 4.4 star rating with 2,693 reviews.
When is Champion Windows and Home Exteriors of Omaha open?
Champion Windows and Home Exteriors of Omaha might be open. It requires an appointment.