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Champion Windows and Home Exteriors of Omaha
- Windows Installation
- Omaha, NE
About this business
Location details
3425 Oak View Dr, Suite 100, Omaha, NE, 68144, United States
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Too many issues we didn't expect that are still being worked on.
Warranty work not done
Hello, We were very disappointed with our Champion experience. We had gotten a text Wednesday that someone would be by the install the door between 9-11. I didnt hear anything or get any update for hours. I tried calling and was told an email would be sent to the installation manager. I ended up finding the number for the manager who had called me around 2:30 and no one answered. I did get a call back quickly and Josh said he would figure out what was going on. I got a call back that the team forgot the handle and had to dri... read more
I had wrong/damaged doors installed and can’t seem to get any answers if they are replacing them I’ve tried calling. I’ve sent pictures. Even the installer noticed the damage and said they will be replaced
The one installer scratched up my window woodwork and drilled a hole in my new window frame. He also put in two window screens when I only needed one. The installer did not put my "window crank-out" on correctly, it came off in my hand. When another man came out to my house after the windows were installed, he said put putter in the scratched window woodwork and the glue was put in uneven.
Two picture windows are beautiful. I was so disappointed that the wrong windows were installed. Not workers fault. Agent did not state that I wanted the double windows on all the other windows instead I got some cheap looking ones. So disappointed.
Communication—return phone calls. I just wanted an update on the timeline so that I could plan around summer activities. Called twice during the 14 weeks that it took to get a storm door, was told by a human that someone would call me back-
Nothing
Business response:
Tim W., thank you for taking the time to provide feedback on your experience with Champion Corporate and Champion of Omaha. We're pleased to hear that you were particularly satisfied with our timeliness and the quality of our installation crew and materials. We appreciate your positive ratings for our workmanship and cleanliness. However, we notice some areas where we could improve, such as our sales knowledge and problem resolution. We're committed to enhancing these aspects of our service. Your interest in our entry door p... read more
Just pulled $18890 for 10 windows with no difference of styles or sizes out of the air. And not until I had signed the contract and he was gone did I see that Champion was advertising buy 1 get 1- buy 2 get 2 and so on. I tried to contact the salesman Pat Bendlin and their Champion office with no response.
Frequently asked questions about Champion Windows and Home Exteriors of Omaha
How is Champion Windows and Home Exteriors of Omaha rated?
Champion Windows and Home Exteriors of Omaha has a 4.4 star rating with 2,693 reviews.
When is Champion Windows and Home Exteriors of Omaha open?
Champion Windows and Home Exteriors of Omaha might be open. It requires an appointment.