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Champion Windows and Home Exteriors of Portland
- Windows Installation
- Portland, OR
About this business
Location details
13009 NE David Cir, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A real ripoff after one window was destroyed by fire next door. No one knew how to handle the replacement. Customer service was not knowledgeable and corporate office was just plain rude and accused me of trying to get a free window. This was fully covered by insurance and no one knew to handle that. Champion has real customer service issues..
This was our third time buying windows through Champion and all three times we had communication problems. It was obvious to us that the only time we didn’t have problems getting information on the status (ordering, building, receiving, and installation) of our windows, was when Champion wanted money from us. Then and only then, was Champion communicating with us. I was promised a call from a manager about our order that was not submitted until over a month later and I never heard from Champion until they wanted more money. ... read more
Very disappointed the company would not honor coupons or advertised discounts even though one coupon was issued prior to window order or window installation.
Wrong size Windows. Rude “Joe”- manager. Zero resolution of issues so I hired an attorney. Lots of money lost. Absolutely terrible business!
The exterior of the house was not completed to let the General Contractor trim the windows and the seal wasn’t done properly.
I have tried to add a modification (add grids to a window, but despite one of the people here in portland contacting a person no body has attempted to contact me. The job was done very well but If I cant get a simple thing as finding out it it is possible and the cost of adding a grid, what would the service be if i needed to discuss a warranty problem.
Two year process to get our order correct. We purchased 6 windows and a patio door. They made the windows 4 times and the door twice. Huge waste of resources and then they throw the defective windows out. The windows are subpar and show ware in less then 2 months. Construction done by children in a redneck state
Wrong window and another window broke within 24 hours. It's been 8 weeks and still no replacements. Quality failures should be a priority in the factory.
It has been a horrible experience. I was lied to from the start and then ignored when I had problems with the process.
Frequently asked questions about Champion Windows and Home Exteriors of Portland
How is Champion Windows and Home Exteriors of Portland rated?
Champion Windows and Home Exteriors of Portland has a 4.2 star rating with 1,509 reviews.
When is Champion Windows and Home Exteriors of Portland open?
Champion Windows and Home Exteriors of Portland is closed now. It will open on Monday at 9:00 a.m.