This profile has been claimed by the business owner or representative.
Champion Windows and Home Exteriors of Wichita
- Windows Installation
- Wichita, KS
About this business
Location details
1835 S West St, Wichita, KS, 67213, United States
Get directions
The answer to that is pending my service that I’ve waited on since the day the windows were put in. The service agent lacks a little effort. Don’t text people call them after they’ve spent all this money
My window replacement was because of a hail storm and was covered by insurance (so I thought). When I contacted you to get an itemized bill to submit to my insurance ( required by my insurance ), I was told that you never give out itemized bills for your products. The price I paid to you was 10 times what the insurance would allow even with the buy two get two free (deal) I was given. You are way over priced and will not document for me what the prices are for. This is a huge red flag for me that you know you are way over pr... read more
Business response:
Trevor Y., I'm deeply sorry for your unsatisfactory experience with Champion of Wichita. Your feedback on pricing, documentation, and service issues is concerning. We'll thoroughly review these matters to improve our processes. While we're glad you like our products, we understand your frustration. Thank you for bringing this to our attention.
My windows are not what was ordered which is also what happened twice
Business response:
Deanna B., I'm deeply sorry for the repeated issues with your window orders from Champion of Wichita. We understand your disappointment and frustration. Your feedback is invaluable, and we're committed to rectifying these mistakes promptly. Please allow us to address your concerns and demonstrate the quality service you deserve.
$4300 dollar door arrived damaged then discovered door and frame were to short and did not fit correctly , but had to install since old frame was removed and 10 window screens damaged or did not fit, also changed install date the day of install 15 minutes before they were supposed to arrive. Outside window frames we were told would be larger and all new. Instead, the old frames were wrapped in thin tin and siliconed to frame.
For all the money that I spent i should not have had to go buy chocking to finish around my windows and door. Especially windows around rock needed to be filled because of bugs nesting, the windows that everyone sees walking up to my house has a bent that looks terrible , the door bottom fiĺlet is there not smoothed out and is away from the bottom of the door seam which I will still have to fix sometime, the door handle installed already damaged has nicks and scratches (see it and feel rough), I asked them to save my old doo... read more
The sales person was very professional- the installation staff were incompetent, the installation supervisor was almost impossible to contact by phone and unwilling to solve the issues and corporate kept putting me off when I tried to contact them. The windows were to be installed in June- today, September 20, they are not finished with the installations nor do I have an end date. The shingles need to be redone and one window is waiting for the seat to arrive from the factory and the inside finish boards need to be removed d... read more
The window are all places not straight and it looks like the frame has gaps. We paid a lot for not such big quality only thing good is the glass
COMMUNICATION COMMUNICATION COMMUNICATION
Follow up on prombles is horible.
Frequently asked questions about Champion Windows and Home Exteriors of Wichita
How is Champion Windows and Home Exteriors of Wichita rated?
Champion Windows and Home Exteriors of Wichita has a 4.1 star rating with 1,027 reviews.
When is Champion Windows and Home Exteriors of Wichita open?
Champion Windows and Home Exteriors of Wichita might be open. It requires an appointment.