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Champion Windows and Home Exteriors of Wichita
- Windows Installation
- Wichita, KS
About this business
Location details
1835 S West St, Wichita, KS, 67213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
My windows are not what was ordered which is also what happened twice
Business response:
Deanna B., I'm deeply sorry for the repeated issues with your window orders from Champion of Wichita. We understand your disappointment and frustration. Your feedback is invaluable, and we're committed to rectifying these mistakes promptly. Please allow us to address your concerns and demonstrate the quality service you deserve.
$4300 dollar door arrived damaged then discovered door and frame were to short and did not fit correctly , but had to install since old frame was removed and 10 window screens damaged or did not fit, also changed install date the day of install 15 minutes before they were supposed to arrive. Outside window frames we were told would be larger and all new. Instead, the old frames were wrapped in thin tin and siliconed to frame.
For all the money that I spent i should not have had to go buy chocking to finish around my windows and door. Especially windows around rock needed to be filled because of bugs nesting, the windows that everyone sees walking up to my house has a bent that looks terrible , the door bottom fiĺlet is there not smoothed out and is away from the bottom of the door seam which I will still have to fix sometime, the door handle installed already damaged has nicks and scratches (see it and feel rough), I asked them to save my old doo... read more
The sales person was very professional- the installation staff were incompetent, the installation supervisor was almost impossible to contact by phone and unwilling to solve the issues and corporate kept putting me off when I tried to contact them. The windows were to be installed in June- today, September 20, they are not finished with the installations nor do I have an end date. The shingles need to be redone and one window is waiting for the seat to arrive from the factory and the inside finish boards need to be removed d... read more
The window are all places not straight and it looks like the frame has gaps. We paid a lot for not such big quality only thing good is the glass
COMMUNICATION COMMUNICATION COMMUNICATION
Follow up on prombles is horible.
First, work start the first week of May 2025. Later in the week when the work was 3/4 of the way done I was informed that someone forgot to pull the permit and the city shut the work down until the permit was received. It took almost 3 weeks to get the permit. When they finally did get the permit at the end of May, the work done on the front of the house looked like ****. After 3 or 4 failed attempts to fix the issues, I finally met the supervisor/coordinator at the house to show her exactly what the issues were because the ... read more
I ordered the windows in the end of February. I was told they probably be put in by the last of April middle of May at the latest. Someone came in March and measured the windows when they finally told me that the windows were ready at the end of May and they were gonna install them they came out and said that all the windows were measured and correctly so they had to be re-ordered. Finally got the windows put in just this last Thursday and I’m not happy with two of the windows. The window in the kitchen behind the stove does... read more
Frequently asked questions about Champion Windows and Home Exteriors of Wichita
How is Champion Windows and Home Exteriors of Wichita rated?
Champion Windows and Home Exteriors of Wichita has a 4.1 star rating with 1,135 reviews.
When is Champion Windows and Home Exteriors of Wichita open?
Champion Windows and Home Exteriors of Wichita is open now. It will close at 8:00 p.m.