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Charter Senior Living of Rockford
- Assisted Living Facilities
- Rockford, IL
About this business
Location details
7130 Crimson Ridge Dr, Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We appreciate the dining for my parents. They don't complain about the food. They do say it's hard to find assistance after hours, but they are using their pendant button as needed. We expected more in medication management and then was told additional assistance is an additional $[removed] per person, which was a surprise. There has been communication issues between us and the upper management. Lots of follow up emails and questions. We picked this community over others for the price, accommodations, food and being able to ... read more
They don't really do what they say, they do..I feel they are short-staffed. They were close and I believed they truly care about the residence.
As your loved one gets older and is struggling with quality of life, Cedarhurst of Rockford works with St. Croix Hospice to ensure that they can stay in their environment. The staff at Cedarhurst are very professional and friendly. The meals are good and they adjust to dietary needs. The staff members are always open to speaking with the residents' family. I would highly recommend this facility to family and friends. I toured other facilities, but Cedarhurst stood out for the value.
The community could use some more staff to assist with the resident's care. There is a menu for the residents to order from, and if they don't like it the chef will accommodate requests. There are care fees on top of the rent of the apartment. Some of the care includes medication, bathing and dressing assistance and hygiene care.
Having your loved one need this type of care is such a hard thing to go through. All the staff there did their very best, and I think they did well caring for my loved one.
Business response:
Hi there, thank you so much for this incredible review. We hope we were able to give you and your loved one some peace!
Was quite a lovely and nice clean facility and the tour was very nice. Staff seemed very friendly and welcoming.
Everyone is extremely friendly. The staff have all been very caring. I would highly recommend Cedarhurst of Rockford to others.
This community looked a little dark inside, however it did look clean inside. The staff seemed nice and they offer some nice activities. This community had a waiting list which would not work for us.
It is a nice community. The staff and director are great they go above and beyond on their job. There is a great atmosphere with everyone there. She said food is good. Everyone is sweet and friendly. I dont have any complaints at all. She is happy and so am I.
Frequently asked questions about Charter Senior Living of Rockford
How is Charter Senior Living of Rockford rated?
Charter Senior Living of Rockford has a 4 star rating with 82 reviews.
When is Charter Senior Living of Rockford open?
Charter Senior Living of Rockford is open now. It will close tomorrow at 12:00 a.m.