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Chocolat Restaurant & Bar
- Restaurants
- New York, NY
About this business
Location details
2223 Frederick Douglass Blvd, New York, NY, 10026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Terrible service and an average meal. The restaurant what only a few diners and we waited 5-7 minutes to be seated and another 5-7 minutes for water. The server never checked on us and when dinner was served my husbands order was wrong. My salmon was overcooked, potatoes under seasoned. Won’t be going back
Our experience was ruined it was Mothers Day had reservations for 2:45pm wasn’t ready waited over an hour not only hostess was rude as hell telling me to wait until I’m done was taking names from everyone else but never wrote mine down brushed me off with my family so needless to say our Mother’s Day was ruined thank you very much!!!! Meeling Casanova
Business response:
Meeling, Thank you for sharing your experience with us. A day meant for celebrating family should feel smooth and welcoming, and we understand how frustrating it must have been to wait that long and feel brushed off during check‑in. Your feedback about the reservation process and the interaction at the host stand is important. That’s not the level of hospitality we aim to deliver, and we’re addressing it directly so our team is better prepared during high‑demand moments. We appreciate you choosing to spend Mother’s Day with ... read more
It was a horrible experience. We ordered an appetizer they brought out the wrong thing, and we find get our appetizer until brunch was over. The friend chicken was not a good choice. It was all bad.
Business response:
Thank you for sharing this with us. Your visit clearly fell short of the experience we aim to deliver, and we appreciate you taking the time to let us know. The mix‑up with your appetizer and the timing issues around brunch service aren’t the standard we hold ourselves to, and neither is a fried chicken dish that misses the mark. We’re taking your feedback back to the team so we can address the service flow and food quality you described. We want every guest to leave feeling satisfied, and we hope you’ll consider giving us a... read more
When we arrived for our 10pm reservation we were turned away and told that the restaurant was closed, despite the fact that others were observed eating in the dining area. We were invited to the bar for "drinks only." When I asked the hostess why I would have been allowed to make a reservation if the restaurant was closed, she said she did not know and turned us away. Very disappointing experience.
Business response:
Thank you for sharing this feedback. Your experience doesn’t reflect the standard we aim to uphold, and I appreciate you bringing it to our attention. A reservation should come with clear communication and consistent service, and it’s disappointing to hear that this wasn’t the case during your visit. We’ll be reviewing our closing procedures and reservation handling with the team to ensure this doesn’t happen again. We value every guest who chooses to dine with us, and we hope to welcome you back for a much smoother experien... read more
Even with a reservation the wait time was 30 minutes. They stuck us in a room with a Birthday party..
After having brunch here a few weeks ago with some friends and raving about my experience I made plans with a different set of friends for a nice Sunday brunch. Although we had a scheduled reservation the wait time was minimal after being seated we were greeted by a server who attempted to poor water in dirty glasses (one glass with a visible lipstick stain) after requesting new glasses we placed our food order when asked what unlimited drink we wanted and requesting bellinis we were notified that they no longer had any bell... read more
Food lacked flavor. Staff was all over the place. Wasn't worth $ spent
Unfortunately my party and I never made it to the table. Upon arriving to the restaurant there was no hostess by the door for about half an hour. The "hostess" was also being the bartender and every time we tried to get her attention she said one minute and never got back to us. There was a long line of people waiting at the door to either be seated or put their names down and none of them had been helped either. None of the waiters knew what was going on and didn't provide any assistance. We had to tell them more than 5 tim... read more
Very disappointed with the options available to our group. It started at the bar, where options were very limited. How do you not have a Cabernet as an option for wine. When we asked for an orange for our Blue Moon beer, they didn’t have any. When we ordered our food, a member of our party asked for Jerk chicken and requested the breast and wing. We were told that we could not make that request and would have to take what ever was available. The kicker was at the end of the night when members of our party requested coffee wi... read more
Frequently asked questions about Chocolat Restaurant & Bar
How is Chocolat Restaurant & Bar rated?
Chocolat Restaurant & Bar has a 3.9 star rating with 4,662 reviews.
When is Chocolat Restaurant & Bar open?
Chocolat Restaurant & Bar is open now. It will close at 10:00 p.m.