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Chuze Fitness
- Gyms
- Tucson, AZ
About this business
Location details
5548 E Grant Rd, Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Mind you I like chuze, I've been going for over 6 years. It had a nice friendly family feeling.. but that's another story. This is not about a single location in Tucson. This is more upper management decisions. I have been saving my points forever, I go to the gym everyday, sometimes even twice. I have a trainer that I love dearly.to the staff at the 22nd Street and kolb...you guys are the best. Anyway back to the points. I had only 373 points to go to get the Apple watch. I got on the app tonight and they raised it from 10... read more
Business response:
Hi Cindy, Thank you for contacting us. We are terribly sorry that you did not receive our pre-warning email. We sent this out on February 5th. It could have gone to your junk folder or if you have previously unsubscribed from our email list, then you would not have received it. Nevertheless we apologize, but hope you will like the many new offerings that have come with this update! We have introduced some other cool options like the ability to get flowers for someone, various types of gift cards, and some other cool merch... read more
Ripoff. My wife had two surgeries with long recuperation times in a row and wanted to suspend her membership. She went in October 2019 and cancelled. She noticed during the holidays the money was still coming out of her back account. She went in the first week of January 2020 and cancelled again...they said they had no record of her cancellation in October. Oh well, mistakes happen. Then this month they take out the yearly thing and the monthly thing; over 60 dollars total! We go in and tell them and they say they hav... read more
Business response:
Hi Joe, We have sent you a private inbox message and look forward to getting in touch with you soon. Kind regards, Chuze Fitness Member Services
Love most things about this gym, it's so beautiful and new inside I had to join immediately when I tried it out. Love the range of equipment, the dry sauna and hydro beds. They also have a lot of offerings for classes which is great for the monthly price. The staff is also super friendly. The cons? They really need more "getting ready" stations for women in the locker room. When I go in the morning this is always an issue. Also, for how new the gym is it has a funky smell and it's even worse in the cinema room. It smells ... read more
Business response:
Hello Lacey, Thank you for taking the time to leave us this review and sharing invaluable feedback with us! We're glad that you are enjoying all of the classes and amenities offered with your membership. In regards to our cleaning policies, We have implemented a new policy asking Hydro users to clean the beds after it is used. This transition is in an effort to cut down the wait time during our peak hours. This also allows our team members to be able to focus on other aspects of our operations, such as smoothie making, giv... read more
Don't open a new location until all services are up and running. WiFi being out for this long is simply unacceptable, and members should be getting their money back for not receiving a membership that provides all the services that were agreed upon and all services promised in the plan. Pretty close to switching gyms.
Business response:
Hi Daniel, Thank you for contacting us. We are happy to report that our wifi was installed last week and is currently up and running. We apologize if you were not made aware of this. Feel free to stop by and start taking advantage of this long overdue perk! We look forward to seeing you soon! Kind regards, Chuze Fitness Member Services
I will preface my remarks by saying I have been a member here for a long time. Essentially, I have no problem with the employees or the equipment. The employees have been trained to greet you when you arrive with the old canned "welcome in" routine but that's everywhere these days. The problem I have is with the music being BLASTED at the new location on Grant Rd. The millennials running this company INSIST on eviscerating and assassinating your very soul with the endless BANGING and POUNDING of this offensive,unintelligibl... read more
Business response:
Hi Tim, We apologize that the music is too loud for your liking. Typically our music volume starts at a lower setting during our non peak hours, but as the gym becomes busier, the volume levels increase to compensate for the excess equipment noise. This can be a difficult aspect to contend with because some members prefer louder motivating music in which to exercise whereas others would prefer a quiet gym. We always try our best to find a happy medium and be as accommodating as possible as we would greatly like to please a... read more
As someone who enjoys watching things on my phone while I work out, I find it disappointing that the new location hasn't had working internet for the past 2 months. Asked an associate there and they mentioned it could take up to 6 months. I find that unacceptable. VASA Fitness is going to open soon down the street. May try that gym for the internet.
As someone who enjoys watching things on my phone while I work out, I find it disappointing that the new location hasn't had working internet for the past 2 months. Asked an associate there and they mentioned it could take up to 6 months. I find that unacceptable. VASA Fitness is going to open soon down the street. May try that gym for the internet.
I joined a couple of years ago, having left the gym I belonged to for over 15 years. I thought I found my forever gym. I'm beginning the search again. The gym is very clean, friendly staff and sufficient equipment. It is management/corporate's lack of customer service driving me away. A few months ago the music was really loud. Like over 90% of the people I see in the gym I prefer to listen to my music or streaming NPR. I asked a young woman if it could be lowered, and she did. A few weeks ago the music was very loud agai... read more
I have worked out with a trainer at this gym for over 4 years and with the new location all personal training has been cancelled. I have osteoporosis and this weight bearing excercise is essential. I can see no reason why personal training cannot live side by side the new features of the new location. The members who purchase personal training I would have thought to be a valuable asset to your bottom line. One size does not fit all! I work for a major Corp that has a motto of " get to yes".... of late your company's seems ... read more
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.5 star rating with 1,566 reviews.
When is Chuze Fitness open?
Chuze Fitness is closed now. It will open at 6:00 a.m.