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Chuze Fitness
- Gyms
- Tucson, AZ
About this business
Location details
5548 E Grant Rd, Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Great facilities. Was really impressed with the Olympic weightlifting platforms, until I was told you can't drop the weight. Trying to increase your clean and jerk? Well when the weight is above your head and is heavier than you thought whatever you do, put it down in a "controlled" manner or else you'll be responsible for the damage and have to pay to replace the platform. Well, that's at-least what a worker told me. If they were so concerned of weight lighting platforms getting scratches on them then they should have just ... read more
Business response:
Hi Nathaniel, Thank you for contacting us. I'm happy to clarify. While it is true that we don't want to damage the power racks, it is more of a concern for your safety as well as to not disrupt other members nearby. As you know, our motto is: "Less Attitude, More Fitness." This is because we want all members that walk through our doors to come in and get a workout free from distractions. As a result, we have a few policies such as no grunting and no weight slamming. This excess noise can be distracting to other members near... read more
So disappointed in Chuze fitness on Grant and Craycroft...The new location.. yeah it's nice if you like crowds. The Circuit is in the middle of the gym. When you are trying to follow the gym rules, people walk through to get to the other side of Gym. Jump on the equipment while waiting for for Gym equipment. Customer Service Is horrible,The front desk staff lack Training, they are rude and not professional. No Wi-fi ... every time you call you are told, it will be up in a few days.. going on 5 weeks. Unfortunately I'm st... read more
So where do I start. Please read the fine print. Right before I cancelled my membership they charged me an automatic renewal fee. Obviously I didn't want to renew. I rarely used the facility (1 month) and they could see the times that I was there since you have to swipe in and out. I brought in paperwork from the VA listing my medical disabilities proving why I didn't use my membership for the year. After communicating with them via email my emails no longer go through to them. I was told today that they needed even more doc... read more
I had a membership with Chuze for 10 years. I belonged to the Chuze on Grant and Swan. They closed that location and built this one near Craycroft and Grant. I had the premium membership that allowed me to bring a guest anytime. I also got to use the Hydromassage and Tanning. Before coming to the new location, I found out online that I could only bring my guest now on weekends (I used to be able to bring a guest anytime), otherwise I had to pay an additional $20.00 a month. I spoke to a Laura and Luis on the phone and ... read more
Business response:
Hello Nicholas, Thank you for contacting us. We additionally responded to you with a private message, however have yet to receive a response. Please feel free to follow up with us with questions or concerns. Have a wonderful day! Kind regards, Member Services
It sucks that when the system is down we can't use the hydromassage. The system is down about once a month, in my 3 months as a member, this is the 3rd time this has happened. I pay a premium to use the extra facilities! I should be able to use them whenever the gym is open. They need to find a way to run the amenities even when they have their system down. The girl working explained they turn the hydromassage on via wifi?? So maybe they need to plug them in via ethernet if that's the issue. Its unfair I pay and they can't ... read more
Business response:
Thank you for leaving us a detailed review, Sarah. We are sorry to hear of the aforementioned issues and are working diligently to get all of our ducks in a row. We know in time, we will be able to work through the new opening kinks to wow you! We additionally appreciate you acknowledging the many new additions. Thanks again and we look forward to seeing you in the club soon! Kind regards, Member Services
I just joined online a couple of weeks ago but only went into the gym for the first time yesterday due to a medical issue. It was clean, people seemed really nice and I figured I would go there maybe 4 days a week. I looked back through my emails as I was filing them and saw one that said "Not sure where to start on your fitness journey?" Opened it and saw they offer a Kickstart program for $20.00. I figured, hey $20.00 to get acquainted with the gym, set some goals and what it has to offer etc. sounds cool. It said call... read more
Chuze on Grant/Swan is clean and never too crowded. I've used the gym for over a year but if you are older and gay you will be invisible to the desk. There is almost a borderline hostility. I'm gay but I don't make a big deal out of it. But I've noticed the guys at the front desk give cheerful "hellos" and "goodbyes" to everyone else .. but when I'm coming or going they always seem to be busy, or walking away from the desk. Sometime they will mumble something while staring a the computer screen - never bothering to look... read more
Business response:
Hi there, We appreciate your review. As a fellow homosexual, I have never felt any kind of hostility or discrimination against me within Chuze, so your testimonial is certainly shocking. Here at Chuze, we take pride in welcoming all individuals. I will be sure to share your thoughts with the management team to rightfully address this situation as we want all of our patrons to feel comfortable within our doors. We are sorry to hear that you'll be switching locations, but are glad you're staying with Chuze. If you would like... read more
Be sure to cancel your membership one month PLUS 10 days in advance (not one month PLUS 7 days) or "man, there's nothing I can do to just keep charging you for another month." Probably not the best customer service to get my business in the future.
Business response:
Hi Joel, Thank you for your review. We would be happy to clarify our cancellation policies. We just require a minimum of 10 days advanced notice to prevent any future automatic withdrawals. This is our policy company wide. Please feel free to reach out to us if you have any questions. We welcome any additional feedback. Kind regards, Chuze Fitness Member Services
Chuze Fitness could care less about us older folks that are part time in a nicer place like Arizona. We spend 3-4 months here and want to do some exercising. This is not the place to go. They have no plans for monthly and expect you to pay the full amount for the "yearly" dues. But they offer you an option to pay 5 dollars a month to not use the facilities. Good deal for them but I don't like being screwed like this. I guess they don't want our business, and employees are totally indifferent. If they are lucky, some day they... read more
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.5 star rating with 1,565 reviews.
When is Chuze Fitness open?
Chuze Fitness is closed now. It will open tomorrow at 6:00 a.m.