This profile has been claimed by the business owner or representative.
Citizen Soul
- Restaurants
- Alpharetta, GA
About this business
Location details
60 S Main St, Alpharetta, GA, 30009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 12:00 p.m. to 10:00 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
Well, the food was outstanding, but that was overshadowed by how the waiter rushed us in and out on a Wednesday night! I don't recommend this restaurant if you want to chit chat. We went on Wednesday intentionally to avoid the crowds on a Friday or Saturday. We were seated promptly at our reservation time. Our group greeted each other and was offered cocktails which were served promptly. Two of us had never been here before, so we asked a few questions. The waiter seemed a little impatient. Once we ordered... we ... read more
Business response:
Hey Susan, This review hurt my heart! This is not what we hope for in our guest experience, AT ALL. I do not believe this to be a common occurrence, as we spend a large part of our time instilling culture and core values to our staff. We hope to create an experience that makes you feel wanted and welcomed as you dine with us. I apologize greatly for how your service made you feel that night. It should have gone differently. I hope to hear back from you with more details so that I can address this head on. I have sent you a ... read more
My husband and I finally decided to try Citizen Soul for a late lunch, instead of going to our standard local restaurant. We were hopeful, despite the mixed reviews. Unfortunately, neither of us enjoyed our food and we will not be returning. Ever. The service was pleasant and my cocktail was properly made. The good things stop there. We started with the pimento cheese fritters which really were not pimento cheese. They were cream cheese with a few bits of cheddar and pimento. A disappointment for Southerners. I orde... read more
Business response:
Hi Mary, Glad to hear you enjoyed two of the top factors in a successful restaurant; At least we can agree on that! Our service standards are set high and we want nothing but the best for our community! Our beverage programs are shown the same care as we craft each drink with balance in it's flavors! We love to create thing worth your while and even craft you a new favorite. We appreciate any feedback. I hate to hear you weren't as happy with the food selections. Our Executive Chef enjoys making creative dishes, but also ... read more
Frequently asked questions about Citizen Soul
How is Citizen Soul rated?
Citizen Soul has a 4.6 star rating with 884 reviews.
When is Citizen Soul open?
Citizen Soul is closed now. It will open at 5:00 p.m.