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60 S Main St, Alpharetta, GA, 30009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 12:00 p.m. to 10:00 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
My husband and I have been here many times, and we've always enjoyed our meals and the service. We will not be returning after what happened to us Saturday evening. I made a reservation for a friend's birthday party on Saturday. We had 16 guests joining, but the actual number fell to 13. I have never had such a terrible experience! We were 10 minutes late (due to a late Uber). Upon our arrival the GM Scott, asked how many people would actually be joining for dinner (not in a nice way). He had to remove one table for 2, ... read more
Stopped by here on a beautiful Saturday afternoon and it didn't disappoint. The only thing I would say is to expand the appetizer menu. My husband and I both had the citizen mule and the drink was pretty good. Please be careful tho, it doesn't seem like it had any alcohol in it but that drink hit me fast. We started with the shishito pepper app and my husband loved it but it was missing something to me. Both of my girls ordered the burgers and they like it. I order the steak and it was cooked to perfection!!! My husband had ... read more
There was a table, very close, next to our table with 2 big dogs. One of the big dogs came over and licked my table and my glass of water. The dog's tongue touched the bottom of my glass of water. I could see the dog's saliva at the bottom of my glass and on the table. Then, both dogs came and sniff my hands. There was also a scent that smelled like the combination of pee and Fritos. Sitting there (with the smell) almost made me gag. First my husband, then I told the guy at the host stand (who said he was the manager... read more
I sense an air of ego here. From the host, to the server, they treated us as if they were doing us a favour. I didn't like it at all. We ordered a cheese plate and three drinks on the patio. The drinks were gone by the time our food arrived 30-min later. I had to go in and ask for napkins and silverware. I had to go in and ask for a check. It was a sub-par experience from start to finish. I can cross this one off my list. Note: I have been here 2 previous times for dinner at the bar. Both times were forgettable. Gr... read more
The food was absolutely amazing; the waiter was abysmal. We were celebrating 2 birthdays, and the host specifically confirmed that we were there for to celebrate our birthdays. We were seated in front of the kitchen door. I gently asked Brent if we could possibly move to a booth. "No!", said he. When I asked if we could at least move away from the kitchen door for our special night, another very nice man graciously moved us. Brent was clearly put out. I asked for extra cherries in my $10 old fashioned with E&J brandy, Bren... read more
Oh my where do I start? What a fabulous restaurant with such tasteful food and excellent presentation! The service was also phenomenal. I ordered the shishito peppers to start. There were a mixture of spicy and mild, and they were delicious! For dinner I had the gluten- free fried chicken. It came with rice grits and green beans. It was to die for! It was cooked perfectly, and it had a very crunchy, tasty coating. I ordered dessert to go. The bread pudding was wonderful, wasn't too sweet and was flavorful. They wrappe... read more
The food & cocktails were good, and atmosphere nice. HOWEVER, we were dismayed that the house manager keeps pulling down his mask as he is standing directly over the drinks at the bar waiting to be taken to the tables, and walks into the kitchen without his mask up. It's a shame that the manager is ruining our impression as the other staff keep theirs up and they have dividers between tables.
Terrible host staff, tried to seat me at a table that was completely wet and then was asked to move to a table set for takeout. Finally settled at the bar where service was adequate. Good martinis. The shishito peppers were too mushy and the beignets over-fried. I had initially left a 1 star but I feel that was too harsh. With better host staff, this could have been a 4 star experience.
Business response:
Hi Tony, Thank you for taking time to leave us some feedback. I'd like to understand more about your visit and will reach out privately. I look forward to learning more about this situation so that I may help avoid this situation in future events. I am unsure of what you mean by a table set for take out as we do not have a dedicated 'take out' table. I apologize for the moving around. Sometimes during those pop up rain storms we do what we can to help move some people in from the patio and I'm not sure if that is related t... read more
This was our first time eating here and I wasn't impressed at all. The food was ok and the menu was very lackluster. Also, the service was very slow and it took awhile for our food to come out. I don't know if I will be back.
Business response:
Hey JR, I'm sorry to hear you didn't enjoy your experience. We are always working to improve our service and learn how we can be better. If you have further feedback about service we can address, I'd be happy to hear it! Also, we have seasonal menu offerings, so we will be making some changes in the coming month or two. I do hope you'll be back to get to have that 5-star experience we are capable of. Cheers, -Erica
Citizen Soul has a 4.6 star rating with 884 reviews.
Citizen Soul is closed now. It will open at 5:00 p.m.