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City Bark Denver

4.2

About this business

Your Furry Friends Feel at Home at City Bark! When they can’t be at home, bring them to the next best place: City Bark! We love being able to help owners reduce the stress that comes with having to leave your furry friend at home for the day or while you’re on a long trip. With luxurious suites to an outdoor park fit with a doggie pool, we’re confident that no matter what your pet’s tastes are, they’ll have a great time! Not only will they meet new friends and have fun in our play areas, they’ll be treated with the same co... read more

Location details

2000 W 8th Ave., Denver, CO, 80204, United States

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WeekdayScheduleStatus
Mon06:30 a.m. to 7:00 p.m.
Tue06:30 a.m. to 7:00 p.m.
Wed06:30 a.m. to 7:00 p.m.
Thu06:30 a.m. to 7:00 p.m.
Fri06:30 a.m. to 7:00 p.m.
Sat07:00 a.m. to 7:00 p.m.
Sun07:00 a.m. to 7:00 p.m.
4.2560 reviews
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Sarah M.'s profile image
Sarah M. 
rating
3 years ago

Beware of boarding your dog here!! I boarded my dog here as a last resort as I needed to travel last minute. When I picked my dog up, he couldn't walk. He was so injured during play he was unable to walk from the facility to the car. I needed to carry him to go outside for the bathroom the next day. Additionally, I sent him with antibiotic medications for an infection and they never administered his MEDICATION. This resulted in further infection as well as an additional vet visit. They sent him home with all his medications ... read more

Matt B.'s profile image
Matt B. 
rating
3 years ago

Customer for many years, and multiple dogs. I don't recall entirely but I should think maybe 12 -15 years or so. For 3 years or so, I daycare 3 days a week in addition to the stays until about a year and a half ago or so, due to working from home. I was telling myself I should start again a day or two a week, so he can play while I work. I came onto Yelp to see if it was all in my head because I got a very negative vibe after picking up my dog from a stay. I've lost all confidence. Many years back my last dog's nose had ... read more

Patrick C.'s profile image
Patrick C. 
rating
3 years ago

Won't be coming back here. I booked an online grooming appointment and got an email confirmation for 8:30 AM. I showed up and was told that the groomer wasn't in that day. They knew that I had scheduled an appointment but rather than calling or email me to explain the mix-up they just waited until I drove over there to inform me. The person behind the counter didn't seem to know the groomer's schedule or how to read the scheduling book. If they'd let me know ahead of time, I would've understood and tried them again. But won'... read more

Brooks W.'s profile image
Brooks W. 
rating
3 years ago

Every time my dog stays her he comes back lame. Will not ever return. 3 times with shoulder injury, last time kennel cough that has progressed into pneumonia. 1 out of 10 stars will not return and will tell everyone I know. Not to trust this facility with your fur babies. 

Jennifer H.'s profile image
Jennifer H. 
rating
3 years ago

My dog is dead. It took my other two dogs 2 and 5 weeks to recover from the negligence they experienced while under City Bark's care. The staff didn't medicate our three dogs the majority of the time of their 5 day visit. One was left in her kennel dying alone. I didn't receive a phone call to alert me that she was not doing well. Upon our return we took her immediately to the emergency room but it was too late. My heart is broken and all they can offer is a refund and shitty promise they're working on it. 

Clare V.'s profile image
Clare V. 
rating
3 years ago

Awful communication, and my pet never even stayed with them. I requested a reservation for boarding my cat for the holidays, months in advance. It turned out that a friend could watch my cat, so I went to cancel my reservation. Their representative told me that I never had a reservation, even though I received an email that said "you're all set!" from them after submitting my reservation request. I brought this up while texting the representative and they ghosted me. If I didn't have alternative care arranged, I would've bee... read more

Allis J.'s profile image
Allis J. 
rating
3 years ago

I wish I was posting a glowing review because that was my initial experience with this City Bark location. For the past two years this place has gone down hill and it is honestly quite sad. Most recently I dropped my dog off for a week long stay and am questioning ever going back there. I requested the Gold package ($30 a day) which according to their website is a full day of daycare, a special treat, extra potty walk, and a daily photo update. I never once received a picture of my pup and when I tried calling daily no one a... read more

Jill H.'s profile image
Jill H. 
rating
3 years ago

What was once a great place has truly gone down hill fast. First off, they do not answer the phone. Secondly, their "new" online reservation system is a joke. I've lost money in my account. I tried to make a reservation for 4 days out. NO RESPONSE. It's ridiculous that the reservation system doesn't know if they are fully booked or not. TERRIBLE service. The staff is always perplexed. Do not waste a dime funding these people. They don't care about you or your pet. 

Sara C.'s profile image
Sara C. 
rating
4 years ago

Terrible Service and even worse communication Please sort and read reviews by date because as you can see, this place has gone way down hill and a lot of my concerns were also voiced by other customers. We used to love City Bark, not anymore!! I took my dog here a few weeks ago. Upon dropping her off, the lady at the front desk was friendly and acknowledged all my concerns. I paid for overnight boarding with the upgraded gold package which was supposed to include the following: full day daycare, treat, daily photo, extra... read more

Frequently asked questions about City Bark Denver

How is City Bark Denver rated?

City Bark Denver has a 4.2 star rating with 560 reviews. 

When is City Bark Denver open?

City Bark Denver is open now. It will close at 7:00 p.m.