City Bark Denver's cover image

This profile has been claimed by the business owner or representative.

City Bark Denver

4.3

About this business

Location details

2000 W 8th Ave., Denver, CO, 80204, United States

Get directions
WeekdayScheduleStatus
Mon06:30 a.m. to 7:00 p.m.
Tue06:30 a.m. to 7:00 p.m.
Wed06:30 a.m. to 7:00 p.m.
Thu06:30 a.m. to 7:00 p.m.
Fri06:30 a.m. to 7:00 p.m.
Sat07:00 a.m. to 7:00 p.m.
Sun07:00 a.m. to 7:00 p.m.
4.3591 reviews
Select a rating
Rob M.'s profile image
Rob M. 
rating
14 years ago

I was in Denver seeing friends and skiing, and I needed to put my black lab in daycare for a few days... These guys are fantastic! The facility is very clean, the staff is friendly, and most of all, it's easy to see they love what they do. The pool in the back is a great way to make a dog happy and tired! That makes everyone happy! If you're looking for an excellent daycare facility and staff, this is the place. 

Louise G.'s profile image
Louise G. 
rating
14 years ago

I was visiting from out of town so I needed someone for doggie daycare while I went skiing. I dropped my dog off in the morning and picked her up later in the afternoon. All the staff I interacted with were really friendly and seemed to have a genuine love for animals. Bonnie (my dog) was a little uncertain the first day she stayed there, but the second day she ran right into the back room when they called her. I was a little hurt she didn't look back to say goodbye, but on the other hand I knew she was going to have a ... read more

Michelle A.'s profile image
Michelle A. 
rating
16 years ago

City Bark Too! It is the best! We have a Hurricane Katrina rescue that came to us with severe separation anxiety. We take Tyson to City Bark Too! We couldn't do it without City Bark Too! I am lucky enough to work out of my house, but often have to leave for meetings or go out of town for business. City Bark Too is always there for me! (and Tyson). I have never seen such a professional animal loving staff. They all treat Tyson as their own and he feels like City Bark Too is his second home! Thank you City Bark Too! ... read more

Melissa F.'s profile image
Melissa F. 
rating
18 years ago

We have 3 pets. Abby the choco lab. Bosco the 110 lb mut puppy. Jackson the cat-dog. Abby grows freakishly long nails. We get "looks" from other pet owners anytime they notice said nails. It's really not our fault... She just has abnormal hormones or something. It's true. Anyways, we take Abby and Bosco to the City Bark to have their nails trimmed regularly. Deannan is the resident nail trimmer and she is FANTASTIC! Both dogs do so well when they're there. No bleeding after the trimmings and upon leaving, both ... read more

Grant Y.'s profile image
Grant Y. 
rating
a year ago

PLEASE READ IF YOU ARE THINKING OF LEAVING YOUR CAT HERE: I am not someone who leaves 1 star reviews loosely. This was well earned by this facility. It is clear their "cat boarding" service is a tacked on addition to the facility for extra money, with little care put into the system. Short Summary: No one here cares, it was clear every question I asked was met with a lie to placate me. These ladies are putting in little effort and organization towards taking care of LIVES. My cat was wet, his coat was dirty, and his blanke... read more

Business response:

Grant, thank you for taking the time to speak with us. We appreciate the feedback and will use it to improve our processes. 

Nicole F. F.'s profile image
Nicole F. F. 
rating
a year ago

What a great groomer! but proceed with caution re boarding your pup here. My pup contracted kennel cough despite supposedly being barred from fratinizing with other doggos. Not sure how she contracted this she is vaccinated and not allowed around other dogs. they stated they clean 3 times per day. still even dog nose to nose contact can spread the respiratory disease. I thought I did everything to keep my pup safe - private room brought my own bedding and food. now my pup is battling this virus and not allowed to be around... read more

Business response:

Nicole, thank you for taking the time to speak with us about your concerns. We understand your frustration and are saddened to hear you were not satisfied with our services. City Bark - 8th Ave will use this feedback to work hard to improve the service we provide our clients and their pets. 

Billy S.'s profile image
Billy S. 
rating
a year ago

I just want to start this by saying that I'm not the kind of guy who leaves negative reviews on places, even when they absolutely deserve it, but in this case, I feel obligated to warn others about it. I've actually even left a positive review of this place in the past, but clearly, some things have changed since my dogs last stay. I put my dog in boarding for 9 nights here. He's 8 years old but still has the energy of a puppy. He is not fixed, so he had to be in segregated boarding. He was in absolute perfect health when I ... read more

Business response:

Hello Billy, we are so incredibly sorry to hear that your experience did not reflect our values. Here at City Bark - 8th Ave, we aim to provide exceptional care for both pet and pet owners. Please know that we take your feedback seriously and we will be contacting you to discuss this matter in far more detail as we value you and your pet greatly and would want transparency and communication to follow your concerns. A member of our Management team will be addressing this matter with you personally, however if you wish to reac... read more

Davis W.'s profile image
Davis W. 
rating
2 years ago

The dog is fine but here are the issues. They were incredibly hard to reach via phone. On numerous occasions I had to call multiple times for several hours before getting a response. I would see the employees talking in a room on one of the dog cameras, but no one picked up the phone. Additionally, they don't offer after-hour puck up as a service which every other daycare I've used had. Reasonably priced, but not satisfied with the customer service. 

Business response:

Hello Davis, We apologize for the inconvenience you experienced in reaching us via phone. We understand your frustration and will work on improving our response time. Our customer care team does try to answer every call that comes through to their best ability while caring for our in house pets but our pet supervising staff members would not be the one's doing so as they are unable to leave the room of pets per the safety of the dogs as well as it being a regulated law of the state. As for after-hour pick up, we appreciate y... read more

Kayla D.'s profile image
Kayla D. 
rating
2 years ago

I would never trust my dog here... It's not clean and there is no accountability if your dog gets fed or medicated. Zero accountability!!!! Keep your pet safe do not trust this place!!!! 

Business response:

Hi Kayla, While we value everyone’s opinion, please know that leaving a review based on the experience of a current or former employer or employee is considered a conflict of interest. If you have questions or concerns regarding your previous employment, please give us a call and ask to speak with management. 

Frequently asked questions about City Bark Denver

How is City Bark Denver rated?

City Bark Denver has a 4.3 star rating with 591 reviews. 

When is City Bark Denver open?

City Bark Denver is closed now. It will open tomorrow at 7:00 a.m.