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Cleveland Ford
- Car Dealers
- Cleveland, TN
About this business
Location details
2496 S Lee Hwy, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Stay away from Cleveland Ford!" I have 2018 Mustang GT that I purchased new from Cleveland Ford along with two other vehicles. About $110, 000 worth a vehicles since 2012. I just had ceramic put on the Mustang and wheels last week. The detailer called to notify me that my perfectly good-looking tires were down to the belts on the inside of both tires. Cleveland Ford has performed all of the services and maintenance on the car since I purchased it new from them. The tires had 26,000 miles on the them and every service report... read more
"Very Unhappy" I called and made an appointment with service advisor Ciji Graham to bring my 2019 F150 4x4 in to have the fluid levels checked because at 1500 miles the 10 speed transmission downshifts rough . I show up at the appointed time and ask them to please check the transmission ,transfer 4x4 case , and rear axle differential fluid levels to see if this could be the problem . She had forgotten my appointment .. Her co worker Ron told me there would be a long waiting period and a service charge even though it was unde... read more
"First service on my F-150." I have taken my other Fords to each dealer in the area. This was my first schedule service for my F-150, so I thought I would try Cleveland Ford. First, they honored my appointment time, second, Carter took my info, got my keys, and told me if I needed anything while waiting, let him know. Third, the service was done quickly, and fourth, even with a coupon the bill was less than I expected. Needless to say, whenever my Sport Trac or F-150 is due for anything, I'll be at Cleveland Ford. Michael Lo... read more
"bought auto on january 3rd.2020..with in 3 days of..." bought auto on january 3rd.2020..with in 3 days of driving it home..it had starting issues....we had to put on new starter....then new alternator...yes it's a used auto....f150 truck....we knew we'd have to put some money into it but not for a battery and a starter..its been the most terrible experience with this dealership and its ongoing...its been 38 days and still no tag or title....we r driving on a expired tag ..our salesman TY, was so good during the sale but aft... read more
"Paid 21,508.71 cash for a 2018 Ford Escape and don’t have..." Paid 21,508.71 cash for a 2018 Ford Escape and don’t have a owners manual? Hmmm you tell me how I rate you? I’m missing a floor mat in back, and I almost ran out of gas when I left the dealership! And now I’m having problems getting my tag?? I truly regret not going to Marshall Mize
"I can never seem to get it right I spoke with the person..." I spoke with the person working onmy truck three times all three times I told them I wanted a diagnostic test ran an it still was not done
"I asked about the condition of the tires b4 missing work..." I asked about the condition of the tires b4 missing work & driving 7hrs total & got a video of the "good tires" I was concerned about. after a 3.5hr drive 1 way I discovered they filmed the only good tire & the other 3 was worn dry rotted tires & 4yrs older than the one they filmed
"I purchased a VW Tiguan had it not even a week noticed an..." I purchased a VW Tiguan had it not even a week noticed an oil leak. Spoke w dealership told to bring in but my aunt passed so couldn't get there until 2 days later. Turned out not oil leak but needed new water pump 1000k fix. Dealership refused to help so having to pay out of pocket. Will never recommend buying from them again!
"Used SUV purchase" Saw a great Rav4 online Monday so I decided to drive over Tuesday to take a look. I figured if it was still there is was meant to be, well it was but the whole process took 4.5 hours. Mike Krause was my salesman and he was great but the running back and forth to the sales managers office was crazy. And with an open glass office we had a clear view of all the salesmen standing around joking, laughing, and distracting him form getting anything done in a timely fashion, On top of that part taking forever whe... read more
Frequently asked questions about Cleveland Ford
How is Cleveland Ford rated?
Cleveland Ford has a 4.7 star rating with 11,593 reviews.
When is Cleveland Ford open?
Cleveland Ford is closed now. It will open at 9:00 a.m.