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Coastal Moving Services
- Movers
- Boca Raton, FL
About this business
Location details
7491 NORTH FEDERAL HWY, STE C-5174, Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Horrible experience! First **** underbid the move after i specifically told him the dimensions of the storage units. Then ***** calls to say it was underbid and the moving truck is in bad weather and must charge us an extra $2900. He gave us the option to cancel but we trusted ****. When **** the rude mover showed up he charged us another $1500. By this time i just wanted my belongings loaded on the truck which, by the way, was not the truck promised. They said it wouldn't fit into the parking lot of the storage facility. Fi... read more
If there were a way to give 0 stars, I would. Everything about this company sucks. From the lying sack of shit sales person Shane to the bullshit phone system that doesn't even sound like a business when you call to the customer service that is non existent. And the lame phantom coward of an owner who doesn't take calls when your delivery is 30 days late. Steer clear of this company. They are the absolute worst. !
Business response:
Hello Mr. ******, I understand you have a few concerns regarding the relocation of your goods, I see you are upset at your moving specialist Shane who set the move up for you. At any time you could have requested to no longer speak with Shane and requested a different agent. Along with that, we have a team of customer service members on staff until 10 pm seven days a week so you may possibly have the wrong contact number. For any customer service-related issues please call XXX-XXX-XXXX. With that being said I see you were in... read more
They changed there quit three times and where not able to take what they said.
Business response:
I see at the time of booking you placed an order for 146 pieces to be moved at a space reservation of 1,549 cubic feet on February 19, 2021. Then on March 22, 2021, you received a call from our quality assurance department. Every client receives this call to go over the inventory and make any adjustments needed. During this call, you stated you had additional items and changed your quote from 146 pieces to 271 pieces to be moved at a space reservation of 2,111 cubic feet. So we most certainly did not change your quote that w... read more
Do not be fooled. Please listen to the reviews. This company is a total **** ! All coast is a broker and not the actual moving company ; therefore they will lie and sale you a story just to gain your business . After the contract is assigned the real moving company is hired ...nothing they promised holds true . We booked All coast after speaking to ***** and being promised that full packaging for for our move would be waived just for selecting them, which we did not even need since we booked two months in advance of the move... read more
Beyond horrible. I am in the same boat as Cam. ACMG is just a broker. They hide behind fake reviews and a polished website, and then they get a horrible moving company to take you stuff, charging a fee. ACMG is incentivized to under-estimate the fair, and the moving company is incentivized to jack it up. They also scam you with fake promises, all lies hidden in the small print, for example promising a quick delivery, but actually having no insight or care to have your stuff delivered in a reasonable time. They even hav... read more
This was an absolute horrible moving experience all around. On the day of my move, my price quote was increased by $900 and I was told that All Coast Moving Group had completely misquoted me. Only about half of my inventory was covered by the quote and I ended up having to get storage for the remainder of my quote. The rep that seemed so helpful on the phone while convincing me to do the move was conveniently unreachable after I committed. Despite his assurance that they weren't like "other moving companies that will upcharg... read more
Business response:
All Coast Moving Group apologizes for the issues you experienced with your move. Unfortunately, All cost moving group can not determine the reason for the additional space that was needed for your move because we were not contacted at the time of pick-up when the issue arises. When we received the final paperwork from the time of pick-up the customer was charged for the exact space they resvered.
Frequently asked questions about Coastal Moving Services
How is Coastal Moving Services rated?
Coastal Moving Services has a 4 star rating with 2,047 reviews.
When is Coastal Moving Services open?
Coastal Moving Services is open now. It will close at 5:00 p.m.