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Coastal Moving Services

4.0

About this business

Location details

7491 NORTH FEDERAL HWY, STE C-5174, Boca Raton, FL, 33487, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.02,047 reviews
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Rick B's profile image
Rick B 
4 years ago

They deserve no star.Shiftless skunks,thieves.Liars,dogfood.They need to be put out of business. Did not deliver as told ,lied all the time on the phone.I get so mad I cant even put it all down without swearing and giving myself a nervous breakdown.Also damaged my furniture and then ignored my email about it ,two months gone by and never heard a word back. 

Nannette D's profile image
Nannette D 
4 years ago

We used this brokerage company for my moms cross country move from Seattle Washington to Greenville South Carolina. They lied to us the whole time, they blocked her number so she couldn't even contact them for help, we had a bonded contract they didn't honor, they hired out this job to a very inexperienced moving company that damaged 70% of our things. I am so beyond devastated. They know they can take advantage of people and they don't care. We paid 90k for this move. You read that right! and they hired a company that did a... read more

Kenneth's profile image
Kenneth 
4 years ago

This by far the worst lying group of business people. They lied about everything pertaining to the move and took over $2,400 non-refundable monies. Be on guard when you talk with this company. Everything about them is bogus. It would be worth it call the Better Business Bureau to get the real low down about this company. I will never, ever recommend this company to anyone!!!!! Be careful and check their track record of carry out a reliable business. This company is not accredited by the BBB for a reason. 

Gary M's profile image
Gary M 
4 years ago

All coast was very active when trying to get your business. After they don't even take your calls they hire movers that are like them only lies. Move was from Phoenixville pa to lake worth Florida on July 9 2022 pick up went very smooth the guys that picked up my stuff where good. 4 weeks later the only thing *** from flat price moving can offer is I will look into it and get back to you, he never does all coast will not answer the phone. So I complained to bbb and the FMCSA I don't think that ****** will do anything but hav... read more

Maria O's profile image
Maria O 
4 years ago

Absolutely ********! We booked our move with them well over a month and we were asked how much stuff we had. I told them the amount of rooms and roughly how many boxes we had and I was quoted 2400.00 the day they were to arrive they got there late and whispered in another language and quoted us almost 9000.00! We called customer service while they were there and were told sorry. We told them leave and called customer service to get my deposit back of 750.00 and was told I needed to cancel within 7 days of the move and told h... read more

Briana B's profile image
Briana B 
4 years ago

complete ********, gave us no names, no address where to be located, took our deposit and blocked our phone numbers DO NOT TRUST THESE *** **** PEOPLE, living off of peoples trust in them to deliver a service that does not exist. 

Business response:

Hello, I see at this time you are not even using our companies services for your move. There was a shortage of drivers and we are issuing you a full refund and you have been made aware of that. I see we contacted you on June 25th, 2021, and informed you of this issue, and you understood and agreed. 

Alicia J's profile image
Alicia J 
4 years ago

They don't deserve on star, but I had to select something to continue this review. This company is beyond horrible. Bait and switch, They are trying to double, possibly triple the amount they originally quoted me. They underbid and at a very low price with a very low cubic foot space knowing full well my cubic space needed was much more. I gave them my count of boxes, every piece of furniture in addition to telling them I had 4 crates in storage that were 5x7x7...all they had to do was the math - I gave them what they needed... read more

Business response:

Hello, I understand your balance for your move was adjusted. Per the agreement between you and Allcoast Moving Group, your quote is estimated on the inventory you provide us. When the movers arrive they anticipate moving just the inventory you provided. I see when the movers arrived at your pick-up location you actually had more items than you informed us about. You had four crates in your unit from another company that packed them and we were not informed of that. We had the loose inventory you never told us about these fou... read more

Patty B's profile image
Patty B 
4 years ago

DO NOT USE THIS COMPANY . We were charged 10,000 dollars to move our belongings and they lied to us from day one . *** took my order and he knew that we had a 2,400 square foot home . The moving box truck came and only took 1,852 CUBIC SQARE FT of our belongings . It didn't even look like they took anything as I walked around my home . My husband and I were devastated to say the least . **** the supervisor led me to believe that we also had free storage for the 7 months before our move from Kansas to San Antonio, Texas . I l... read more

Ginger B's profile image
Ginger B 
4 years ago

Please take all of these comments seriously and do not use this company. I have read them all and am having similar experiences. The price they quoted over the phone is no where near what I will actually if and when I get my belongings. My pick up date was scheduled for Sat, May 29th. The driver never showed up and never called. When I called to get an update I was told by the driver they needed to reschedule for the following day which was May 30th. I agreed because I had no choice. I had a flight leaving early on Monday Ju... read more

Business response:

Hello your price was adjusted due to your items being much larger than you informed us of. When the movers arrived they informed us that the inventory varied from what was provided to AllCoast Moving Group. Along with the driver needing to reschedule we do deeply apologize but in the moving industry we experience delays that we have no control over. Such as weather, traffic, even other clients can cause backups on our schedule. 

Frequently asked questions about Coastal Moving Services

How is Coastal Moving Services rated?

Coastal Moving Services has a 4 star rating with 2,047 reviews. 

When is Coastal Moving Services open?

Coastal Moving Services is open now. It will close at 5:00 p.m.