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Coldwell Banker Mountain West Real Estate, Inc.
- Real Estate Agents
- Salem, OR
About this business
Location details
235 Union St NE, Salem, OR, 97301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
We would not use her again. We felt that she did not represent our best interests. She is more a listing agent than a SELLING agent. After the offer we asked her to contact the buyers through their agent with some additional information. She told us that the buyers were out of town and not available. We found out from the buyers that this was not true. They were indeed available and not attempt was made to contact them..
I contacted Sam to help me purchasing a home. He sent me flyers of his listings only and told me go look at them and when I am ready he can write an offer ( had a million of excuses why he could not drive around and show me the properties). When I told him I was not interested in his listings and wanted to see other properties, he just stopped responding!!!
Business response:
I'm sorry that you felt this way. We encourage our clients to drive-by homes that meet their needs and maintain regular communication to make sure they get the most accurate information about all homes for sale in the community.
THE WORST EXPERIENCE EVER!!! Stay away from this realtor - he will take your listing and do nothing! He never knew what was going on with the property, made a lot of mistakes on the flyer, AND HE NEVER GAVE ME A COPY OF THE LISTING AGREEMENT! And don't you dare complain about his poor service because he will get mad as hell, turn blue, and scream that he is #1!
Business response:
I'm sorry you felt this way. We strive to maintain a standard of service and professionalism that has served us well and created many satisfied clients throughout the years.
This review is primarily reviewing Brian as he was the agent that we dealt with the most, including sitting with us during close and fielding emails. He was very insincere from the start. He was slow to return phone calls/e-mails and did not do the work needed to ensure a low-stress transaction. Instead, our family had to do the majority of the negotiating and coordinating to make sure that the house was ready on time and move-in ready (it wasn't), to which we have written documentation of. Brian and April advised against a ... read more
Business response:
It is interesting to me that this review was about Brian when I worked with you as customers. We looked at numerous homes & decided on a build job. It is a long process, and can be frustrating. Keeping in touch & client connected is always our top priority. The builder was very accommodating in handling our countless request. Numerous hours were spent on this transaction but only part evaluated. The references to us being out of town effecting our transaction is simply false. As Brokers we pride ourselves on being very flexi... read more
Poor communication skills. Several errors on house info flyers. Tried to tell us houses weren't what we'd like before we saw them. Rushed us thru viewings. Wouldn't work on weekends. When we asked for a return call he would text instead of calling. Stopped communicating w/us completely after 3 mos. Did not provide any info on potential houses for us or how the current market was, etc. Interrupted us when we were talking.
Business response:
Thank you for your review. I always appreciate feedback and use it to continually improve the quality of my service. I strive to communicate frequently with my clients and I take great pride in my ability to guide them smoothly through the sale or purchase of their homes. You have a beautiful property, and I am sorry that your experience during the 3 months I had your home listed did not meet your expectations.
We have had a some experiences with other realtors during the past few years. Not one of them comes close to the service we received from Rick. He gave me a commitment to sell the house, he listed it on a certain date , he scheduled several showings in that first week, was not able to complete all those showings because he had an offer on the house. If you want your house sold, and in a timely manner, by a realtor who give 100% attention to you, call Rick Maurmann or the Maurmann group.
Frequently asked questions about Coldwell Banker Mountain West Real Estate, Inc.
How is Coldwell Banker Mountain West Real Estate, Inc. rated?
Coldwell Banker Mountain West Real Estate, Inc. has a 4.9 star rating with 1,112 reviews.
When is Coldwell Banker Mountain West Real Estate, Inc. open?
Coldwell Banker Mountain West Real Estate, Inc. is open now. It will close at 4:00 p.m.