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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Kathy M.'s profile image
Kathy M. 
2 years ago

Constant Contact Review Pros If we would use it like it is designed to be used it might be beneficial. We signed up during COVID and used it a couple of times but now it doesn't get used at all. Really need to try and use this to generate leads, etc. Cons Seems like a lot of these emails get into the recipients spam folder - wish there was a way to have them go into the inbox like it should 

Robert F.'s profile image
Robert F. 
2 years ago

Good email marketing platform for the beginner and more experienced user Allowed us to keep our databases separate so we can better target, as well as purge unresponsive subscribers. Pros Easy to set up once you've understood the platform. Good targeting and analytic feedback Cons Can be a bit frustrating at first getting an understanding of how to format emails. 

Andrew S.'s profile image
Andrew S. 
2 years ago

Easy-to-use email marketing service Pros If you're looking for an easy-to-use email marketing service, Constant Contact is a great option. The platform makes it simple to create and send out newsletters, invitations, and other automated communications. And since the tool integrates with a number of popular third-party platforms, it's easy to add social media components to your campaigns as well. Best of all, Constant Contact offers a wide range of templates and graphics to get you started quickly, so you can focus on craftin... read more

Randa S.'s profile image
Randa S. 
2 years ago

Good Value Pros Constant Contact has made our email marketing easier and more efficient. I love that we can check the stats after each email to see how well it performed and make changes if we need to. Cons The platform is not always the most user-friendly and I have had to find ways to modify templates to do what I want. 

Jenna L.'s profile image
Jenna L. 
2 years ago

Excellent Resource for Communication! Overall Constant Contact is an excellent software. It gives the options for emailing lists, rather than just one big list. Even when homeowners unsubscribe themselves on accident, it is easy to add them back! I would recommend this software! Pros Constant Contact is a great tool for helping communicate to our HOA Residents. The emails are customizable and clear, and allow for me to make it my own, based off what I need! I would recommend! Cons There is nothing I like least about this sof... read more

John L.'s profile image
John L. 
2 years ago

The Best Email Platform - PERIOD Constant Contact has allowed us to be more efficient at reaching our customers on a regular basis. Pros This platform was plug and play for us, allowing us to start with email campaigns on the first day we signed up. Cons There are some minor limitations with email formatting, but this is to be expected. No real complaints! 

Cristen C.'s profile image
Cristen C. 
2 years ago

User for Years I've been using Constant Contact for many years. I tried Mail Chimp but didn't find it as easy and I didn't feel like uploading all those contacts and photos to it. So this is my simple email solution for email marketing to my entire client list and to segments of that list. Pros Constant Contact is easy for me to access, easy to work with for the most part and having contacts right there is also so simple. Most of the editing is simple but a bit clumsy when adding new boxes, images, etc. Cons This software is... read more

Ramon L.'s profile image
Ramon L. 
2 years ago

Constant Contact for a Law Firm Overall Constant Contact has allowed us to send communication to different audiences every month. Examples are vendors, other Firms, and clients. This makes us be in control of the communication we send out every month. We do a monthly newsletter every month which helps clients keep us in mind and at the same time gives us an opportunity to educate them with a link to our website educational blogs. Pros Our Firm sends monthly newsletters on a monthly basis. Each month is a different topic, so... read more

Kate O.'s profile image
Kate O. 
2 years ago

Templates used to be great, but the became stale over the years Pros Marketing webinars, live training and networking events, great customer service. Cons It became costly for what you got. The templates are too clunky, too much HTML, not enough drag-n-drop or just plain text.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.