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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Bill R.'s profile image
Bill R. 
2 years ago

Constant Contact Pros I like the easy of setup and use of Constant Contact. Cons The process to update an existing account can be cumbersome. 

Lauren B.'s profile image
Lauren B. 
2 years ago

How we connect with Previous Customers We have been using it to send monthly newsletters to our customers and seeing the data in real life is a great tool. It has shown to have success in our business. Pros We really like how user friendly this software is and how it already has suggested custom items for us to just use for our own business. Cons I honestly cant say much I have not had to use their customer service or anything but I guess it could always use more features.  

Richie G.'s profile image
Richie G. 
2 years ago

Great Email Software Pros The software makes it easy to create email marketing campaigns. Cons The email lists passed along in real estate often include users that did not opt into the software. 

Christine L.'s profile image
Christine L. 
2 years ago

Constant Contact Pros I love being able to manage large scale email campaigns, as well as seeing the open rates on emails I've sent out. Cons Integration with Donorperfect could use some work, can be annoying when sync between the two doesn't run smoothly 

Nancy Lee Z.'s profile image
Nancy Lee Z. 
2 years ago

Great Email Marketing Product Great option for branding email marketing Pros Love the features and the opportunity to build custom products for clients Cons Can be clunky at times but overall works great  

Jordan B.'s profile image
Jordan B. 
2 years ago

Good service but there are better out there Pros It helped me scale from my small marketing list. Cons The features are not in line with their competition and their customer service reps are fairly confrontational. 

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

Great ROI Pros I consider our newsletters to be as important as our PPC campaigns but the cost for Constant Contact is about one thirtieth what we spend on PPC. Cons Hard to look up old campaigns, both on the campaign tab and the report tab.  

Nicholas F.'s profile image
Nicholas F. 
2 years ago

Easiest and best email software I've used. Overall, it has helped me do my job better than I thought. Great. Pros Doesn't duplicate contacts but allows you to upload as many lists as you want. Easy to use. Cons Make sure your company has big enough servers to handle the application. It really slows down our internet at times. Also, you can't import multipage documents/PDFs, you have to take screenshots of each page and upload them as a photo. Wish that was different. 

Sandra B.'s profile image
Sandra B. 
2 years ago

Liked It But Limited Pros It was fairly easy to set up and use, which was really nice. Cons The features are definitely a bit more limited than some of its competitors.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.