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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Donald H.'s profile image
Donald H. 
2 years ago

Great for consistancy Pros I love that I can push out a consistent product with little alterations. The templates are good and the capabilities are on par with the other offerings on the marketplace. Cons As with other vendors the emails appear to get caught up in SPAM folders a lot. 

quinn R.'s profile image
quinn R. 
2 years ago

Overall great platform Pros Ease of setting up and being able to resend to nonopeners. Cons Backend set up with low open rates at first.  

Hilary C.'s profile image
Hilary C. 
2 years ago

Constant contact for the win Pros Excellent tool for email marketing. We’ve been able to help many clients gain more business using this software! Cons Nothing to report at the moment. Has been a super helpful tool.  

Emma S.'s profile image
Emma S. 
2 years ago

Great product that's easy to use! Pros The software is extremely user-friendly and essentially helps you all along the way when creating a list, email, and importing contacts. Cons We have two locations of our business, but can only put one in the footer part of the email  

Susana O.'s profile image
Susana O. 
2 years ago

Easy to use, would consider it again Pros To track how often people clicked through via the links was useful to me. Knowing it can be tracked was extremely helpful. Customer service was great! they were so thorough and helpful. Cons The reporting was tedious. I'd have to go to individual campaigns and download the reports vs. a mass download. I have not used it in a year so if its been changed that's great! if not, it needs to be looked into.  

Jill D.'s profile image
Jill D. 
2 years ago

Solid & Useful, if a little Clunky Pros The customer management features are great - one place to keep track of all our client and prospective client emails and names. The build features are also solid and can, eventually, always do what we envision. Cons The build features can be a little clunky at times, and less intuitive than competitors.  

Sophia E.'s profile image
Sophia E. 
2 years ago

Pricey Pros The software was an asset to my business. Cons The cost of the software was pricey for my small business budget. 

Jay M.'s profile image
2 years ago

One of the oldest but no longer the best great from start to finish Pros It was exactly what we needed when we needed it and it got the job done for a great price Cons lacked cleaner UX and UI and it's campaign set up was a bit clunky in comparison to others  

Bill G.'s profile image
Bill G. 
2 years ago

A complete email tool! Our success rate is measured by the "opening rate" and we can see that better than 60% of our mail is opened. Pros The software provides a wide range of templates that can be modified for any audience or subject or you may design your own. It also allows us to schedule our outgoing messages for the desired time or date in advance. Cons Finding the best template among so many! 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.