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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Ten D.'s profile image
2 years ago

The only email broadcasting tool you need! Pros When I transitioned from my usual free email tool to this platform, it was a huge aesthetic and functionality upgrade. I loved how you can easily integrate media and posters in the body of the email and then track the effectiveness of the emails by looking at how many clicked the emails and the links. Cons I wished there is a cheaper plan for occasional users. Since we are a small organization, the recurring monthly prices was not a perfect fit for us.  

Franck A.'s profile image
Franck A. 
2 years ago

no email software is comparable to constant contact this software has allowed me to work in the field of sales in a more efficient and professional way with above all a 10-fold increase in performance Pros I like the simplicity with which this software allows me to be in constant contact with my clients and the way I organise my email campaigns at the beginning of each month Cons the price is too high for someone new to the software and it is very expensive to deploy 

Lacy S.'s profile image
Lacy S. 
2 years ago

Outdated service In general, Constant Contact feels like a software built decades ago that's bolted on features over time instead of a well-designed, intentionally integrated solution. Templates are old fashioned. Automations are limited. (For example, a welcome email cannot be a series.) Old sign-up forms are maintained, but weren't migrated to the new functionality, so we'd have to rebuild each one to modernize them. Custom contact fields are limited to text or date. Missing details like this add up to each project taking ... read more

Kristen S.'s profile image
Kristen S. 
2 years ago

Easy to use Pros I like the easiness of the platform to use to reach my clients Cons Takes a little bit of figuring out to use, but then is easy once you got it 

Salina P.'s profile image
Salina P. 
2 years ago

Great to Utilize Absolutely love the product and would continue to use Constant Contact. Pros Constant Contact works great for Marketing our Small non-profit organization. Sending emails to our clients. Cons Have not had any issues that I can think of at this time. I hope we do not experience any issues.  

Shana R.'s profile image
Shana R. 
2 years ago

Contacting Constantly The benefits have been helpful to releasing newsletters and material. Pros The templates are pretty good and more attractive than most competitors. Their customer service is accessible and so far top tier. Cons Some of the fonts are dull. And it doesn't always give an eye catching appeal. 

Brittany B.'s profile image
Brittany B. 
2 years ago

Constant Contact important for company emails Overall. I fully enjoy using constant contact. Pros I really enjoy the organization capabilities that constant contact allows for businesses. This software makes it easy to store, collect, and send blast emails to potential clients. Cons The biggest con is once you stop using you the software you could possibly lose your stored emails— make sure to back those saved email contacts up. 

William C.'s profile image
William C. 
2 years ago

Constant Contact Remains a Top Tier Product - And the Pricing Reflects That We used this software to manage monthly meetings for a professional organization, with a mailing list of about four hundred. However, every other year, we put on events for the community. During these scenarios, we would send out upwards of 20,000 emails. For the most part, Constant Contact served as a robust solution, but the pricing became quite high for the events. Pros Constant Contact is a first-rate email marketing system, with all the features... read more

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

Constant Contact is the best electronic marketing software available! Pros CC for the most part is easy to use. The emails look great and we receive mostly "opens" from our mailings. Cons Sometimes it can be a little challenging to figure out how to add/remove images and formatting, but for the most part it is fine. 

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How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.