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Conyers Nissan
- Car Dealers
- Conyers, GA
About this business
Location details
1420 Iris Dr SW, Conyers, GA, 30094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
"Totally horrible experience " Do not ever do business with this place. No one is in charge. They do not honor what they said and send you surprise bill.
Business response:
Katelyn, I am concerned to learn about any bills you felt came as a surprise and I would appreciate the opportunity to learn more about your situation. At your earliest convenience, please provide me with your preferred contact details. I look forward to connecting with you. Sincerely, Leda Khoury Owner Loyalty Manager lkhoury@conyersnissan.com (770) 922-7600 Ext. 307
"Angelo Moe is the worst" Troy Brunson is AMAZING with his cusomer service. Unfortunately one of his salespeople by the name of Angelo Moe is the worst! He's disrespectful to women and has called me an xxxxxxx for missing an appointment with him. Ladies RUN far away from this salesman. I recommend anyone but him.
Business response:
Nicolette, Thank you for bringing this to my attention. Our team strives to deliver exceptional customer service to each guest; I regret to learn the service provided to you did not meet your expectations. Your feedback is taken seriously and I would appreciate the opportunity to further discuss your concerns. If you would, please reach out to me, directly, at your earliest convenience. I hope to hear from you soon. Leda Khoury Owner Loyalty Manager lkhoury@conyersnissan.com (770) 922-7600 Ext. 307
"Worst Customer service" Originally they were really friendly and kind of compliant, all so they could get me to drive a newly used car off the lot. Everything was fine until a couple days after have buying the car, a manufacture deficit caused damage to the internals of the engine. As of now it’s been a whole week and the dealership has yet to reach out to me and acknowledge the damages. Also every time I call them, they leave me on hold and hang up..... several times!!!!!! If you are reading this I advise you to go somewhe... read more
"During our test drive we were sexually assaulted " Moe, was very disrespectful and said things like he likes to LICK everywhere on females , sexually assaulted my mother and I on the test drive
Business response:
I would like to apologize for how you feel about your experience. Please rest assured that we will investigate and take appropriate actions to ensure something like this does not happen again. I would like to thank you for taking the time to speak with myself to help with the investigation. Troy Brunson General Manager
"Great experience- until I got home. " The sales department did great with selling me my Nissan Murano 2016. However, when I got home, I realized that my settings would not save. For example, my map was grayed out, clock wouldn’t stay on the correct time zone, and even my radio presets had to be reset every time I turned my vehicle one. After Googling the issues, I realized that my SD card was missing out of the vehicle. I contacted the dealership and was told that they would overnight me a replacement, after being told by m... read more
Business response:
Hello, It's unfortunate to learn of your disappointment with any SD Card that has left you with a negative impression. Please know your feedback is valuable to us and I would like to speak with you to best resolve your concerns. Please contact me when you are available. Thank you. Best, Leda Khoury Owner Loyalty Manager lkhoury@conyersnissan.com (770) 922-7600 Ext. 307
"I was lied to over and over again about a key i was to pick " I was lied to about a key i was promised over and over again i made at least three trips down there still no key
Business response:
Hello, I appreciate your feedback, and I'm concerned to learn about any miscommunication regarding your key. Will you please contact me at your earliest convenience? I hope to hear from you soon. Best regards, Leda Khoury Owner Loyalty Manager lkhoury@conyersnissan.com (770) 922-7600 Ext. 307
"Bad experience check my credit 5 time when I when with my pe" I went in Nissan of Conyers because my credit card Capital One send me into select a car the old they run my credit 5 time put AI inquiry on my credit which is already have a pre-approval with Capital One already so it's just a mess I would not recommend one to do business there so I got the car but I cancel the next day
"Horrible customer service!!!" the service center had my car an entire month!!! Yes, an entire month!!! Updates on the progress of repair was to say the least few and far between. Phone calls were haphazardly returned, service manager was never available, left voicemail messages (only a couple were returned and not to the person leaving the message). Pricing was outrageous. Service Manger lied in front of his manager trying to minimize my disgust. I had a rental car and as I had to wait for repair and listen to excuses as to... read more
Business response:
Hello, Thank you for bringing this situation to my attention. I take your feedback seriously and would like to speak with you further regarding your experience. At your earliest convenience, please reach out to me. Sincerely, Leda Khoury Owner Loyalty Manager lkhoury@conyersnissan.com (770) 922-7600 Ext. 307
"Great" Everybody was Great!!! They let now what was going on every step of the way.they were friendly, they understood and gave great experience. Thanks
Business response:
Hello, You are so welcome, and we appreciate you for taking the time to rate us. Your review is wonderful; however, I am concerned to see your rating. If your rating is accurate, please reach out to me so I can address any concerns you have not presented here. Thank you kindly! Leda Khoury Owner Loyalty Manager lkhoury@conyersnissan.com (770) 922-7600 Ext. 307
Frequently asked questions about Conyers Nissan
How is Conyers Nissan rated?
Conyers Nissan has a 4.3 star rating with 8,201 reviews.
When is Conyers Nissan open?
Conyers Nissan is open now. It will close at 9:00 p.m.