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Conyers Nissan
- Car Dealers
- Conyers, GA
About this business
Location details
1420 Iris Dr SW, Conyers, GA, 30094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This has got to be the worst dealership that I have ever delt with. It does not matter what department (other than sales) you call; you will NOT be able to speak with anyone one. The service department is short staffed from what I am told, and no one ever answers the phone. It goes to voice mail, but the mailbox is full. Not good, apparently, they have a lot of cars that are in need of repair. I just called to get a copy of an invoice for a transmission that was put in my car in March. I was transferred to service dept?? Of ... read more
Business response:
Regretful Customer, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 922-7600. We look forward to hearing from you.
this dealership has the worst customer service. when you walk in, everyone just looks at you but never said hello may I help you. then I had the worst customer service and buying experience with a sellman name Cornelius. he told me he would get somethings fixed on my car that wouldn't be a problem to get fixed body wise, then once I buy it he comes back and tells me he can only fix one piece of the situation. that would of been a determining factor to me either buying the car or not!!! really feel like they got over on me wi... read more
Business response:
We are disappointed to hear of your experience with us. I would ask that you please reach out directly to me so that I can obtain more details. Thank you Leda Khoury Customer Service Manager 770-922-7600
Customer service is horrible. I was not serve with top tier knowledge or service the dealer that worked with me had no idea on what type of vehicle it was
Business response:
Hello, so that I may better understand your experience please reach out to me directly. I would love the opportunity to resolve your concerns. Leda Khoury Customer Service Manager 770-922-7600
"These People Will Not Let You Leave Until The Deal Is..." These People Will Not Let You Leave Until The Deal Is Done. And The Deal Was Done.
Business response:
Hello Oscar, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
"Before, I would have said 100% but now, I am leaning to a..." Before, I would have said 100% but now, I am leaning to a 60/40. From the Versa in 2016, Rogue in 2018 to this new 2021 Rogue, Especially at finance, I felt like I was rushed through and my questions were brushed aside. At one point i wanted my old car back but was told it’s no longer mine and I shouldn’t worry about the price of the new car because I might not keep it until the term is up. I was told one monthly payment by my sales person but when I got to finan... read more
Business response:
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
"I purchased a vehicle from Conyers Nissan in the..." I purchased a vehicle from Conyers Nissan in the beginning of February 2021. I was assisted by multiple employees, but Cornelius is the sales agent I had the pleasure of working with and selling me my car. I am a first time car purchaser and Cornelius made this process extremely stress less for me. I couldn’t have asked for a better experience! If you are looking to purchase a automobile I would recommend purchasing from Conyers Nissan 100%. You won’t regret it.
Business response:
We appreciate your positive review about your recent experience with us! Our team is available should you require any extra help. Take care!
"Carl’s is a seasoned salesman and is very knowledgeable..." Carl’s is a seasoned salesman and is very knowledgeable about the automobiles in his inventory . However , the practices he uses to make sales are borderline unethical. Mr. Whipple in times when we are trying to pull together , Covid 19, I ask that you be fair.
"Sales Team is Horrible" Went to them for a possible trade in spoke with the sales rep can't remember his name but this man ran my credit through 10 different banks (10 hard hits) without my approval. It has always been my experience that the sales rep asked you each time before they run your credit. This sales rep had no regard for me or my credit. My credit score dropped 71 points due to this. When I asked for a call back from the general manager it never happened. My son and his wife both were in the market to purchase ne... read more
Business response:
Hello, I take your feedback seriously, and I am troubled to learn that your experience with our sales team caused you overall distrust. This is never our intention, and I would appreciate following up with you regarding your situation. Please reach out to me directly when you have a moment. I look forward to the opportunity to do my best to make things right. Best regards, Leda Khoury Owner Loyalty Manager lkhoury@conyersnissan.com (770) 922-7600 Ext. 307
"Service" Conyers Nissan dealership deserves a ZERO stars. YOU ARE TREATED AS A NUMBER AND NOT A CUSTOMER.Their service department is terrible. I have taken my car to be serviced here before, every time it's a three hour wait time no matter what the service is. I recently took my car in to have my transmission fluid changed. I had no problems with my vehicle before I brought it in for this service. 14 days after the service my transmission started slipping. I brought the car back in. They stayed that my transmission had gone... read more
Business response:
Hi, We take our customers' feedback seriously and I would appreciate the opportunity to speak with you and directly address your concerns regarding your experiences with our Service Department. Could you please send me your preferred contact information directly to lkhoury@conyersnissan.com? I look forward to hearing from you. Best, Leda Khoury Owner Loyalty Manager lkhoury@conyersnissan.com (770) 922-7600 Ext. 307
Frequently asked questions about Conyers Nissan
How is Conyers Nissan rated?
Conyers Nissan has a 4.3 star rating with 8,201 reviews.
When is Conyers Nissan open?
Conyers Nissan is open now. It will close at 9:00 p.m.