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Cool Air USA

4.9

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Location details

3901 NW 16th St, Fort Lauderdale, FL, 33311, United States

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4.99,571 reviews
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Michael K.'s profile image
Michael K. 
6 years ago

great job. The service tech was very professional and thorough 

Deborah F.'s profile image
Deborah F. 
6 years ago

The technician explained everything to me. The technician was very knowledgeable and friendly. He explained everything to me. I would highly recommend him. 

Lindsay K.'s profile image
Lindsay K. 
6 years ago

Ricardo was great Ricardo was very professional and courteous at my home. Explained the whole service and made recommendations. 

Marjorie S.'s profile image
Marjorie S. 
6 years ago

Satisfied Customer No complaints! So far, so good! A/c is working fine. Richard, the salesperson, came as soon as he could after I called Cool Air USA. He explained and answered my questions regarding the Rheem A/c equipment. The office staff were very courteous and accommodating. My telephone calls are always answered immediately. The installation was installed the next day as promised. I also appreciate the follow-up calls to ensure I am satisfied. Kudos to Franklin and William, the installers. They were on time, very poli... read more

Gail E.'s profile image
Gail E. 
6 years ago

Excellent service Knowledgeable tech,, prompt friendly service 

B G.'s profile image
B G. 
6 years ago

Service contract Very professional and caring technician Ricardo “You’re the guy for the job:) “ BG from Port St Lucie 

Richard F.'s profile image
Richard F. 
6 years ago

Great customer experience continued! Great customer experience on both visits by the following 2-Techs at Cool Air USA, Inc.: Mike - November 11-12, 2018 Andrew - May 27, 2019. Mike and Andrew were both very professional and very proficient. Mike diagnosed our A/C problem right away as the Indoor Coil and replaced it right away under warranty since the unit was less than 2-years old at the time. Andrew completed the follow-up 6-month service visit and found everything working in perfect order! Both went above and beyond in s... read more

Rogi K.'s profile image
Rogi K. 
6 years ago

Excellent service I do not remember the technicians name, but what a fabulous experience. He was knowable, courteous, and respected my situation. My service call was at 11:00pm, came home to no air conditioning, called around to see if i could get anyone out that late and found your company ready to help. The ladie that answered the phone was great. Thanks for being an outstanding company. 

Snezana M.'s profile image
Snezana M. 
6 years ago

Great work today! Richard Dies was very professional, polite, knowledgeable and pleasant person, thank you! 

Frequently asked questions about Cool Air USA

How is Cool Air USA rated?

Cool Air USA has a 4.9 star rating with 9,571 reviews. 

When is Cool Air USA open?

Cool Air USA is open now. It is open 24/7.