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Courtesy Nissan

4.3

About this business

Location details

1777 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.312,413 reviews
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judy.buss's profile image
judy.buss 
3 months ago

Scott was extremely helpful and courteous. He was very knowledgeable, answered all of my questions and returned my car washed and within an hour. I will definitely ask for him for my next visit. 

Business response:

Hi Judy, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

Mrs. Nichols's profile image
Mrs. Nichols 
3 months ago

I was met in the parking lot with great customer service. Mr. Banks helped me fill out paperwork and was very helpful with explaining everything to me. They even was so kind to serve me lunch. The process was easy and faster than I expected. I would recommend courtesy Nissan to all my family and friends. The customer service is outstanding and they truly work hard to get you in a vehicle. 

Business response:

Thank you so much for sharing your experience with us! We’re thrilled to hear Mr. Banks and our team made the process smooth, quick, and welcoming for you, lunch included! 😊 Your recommendation means a lot, and we truly appreciate the trust you’ve placed in Courtesy Nissan Richardson. We look forward to continuing to serve you and your family and friends in the future. 

LB's profile image
LB 
3 months ago

Shauna has given excellent assistance with my car. Very professional and knowledgeable. Also, she followed up with me on my questions and repair issues. Her expertise and prompt responses are greatly appreciated! I will always bring my car to Courtesy Nissan for service. Thank you Shauna. Leslie Brown 

Business response:

We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

keng19406's profile image
keng19406 
3 months ago

Service was fine and prompt. However, I was appalled when they wanted to charge 3% extra for using my credit card, which is a cost of doing business. Doubtful I will be back. 

Business response:

Thank you for sharing your feedback. We’re glad to hear your service was prompt, but we’re very sorry for the frustration caused by the credit card surcharge. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 972-792-5657. 

joeserna6's profile image
joeserna6 
3 months ago

This dealership worked their magic and made this the easiest and painless experience I have ever had!! 

Business response:

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Please don't hesitate to reach out if there's anything additional we can do for you. 

Burr's profile image
Burr 
3 months ago

They are courteous and friendly. Oil change and tire rotation took less than an hour. 

Business response:

Thank you for your kind words! We’re glad our team could provide you with courteous service and get your oil change and tire rotation completed so quickly. We look forward to seeing you again at your next visit! 

Rebecca's profile image
Rebecca 
3 months ago

Robert was extremely helpful! Very knowledgeable and easy to work with. I'd definitely recommend him to anyone. 

Business response:

Rebecca, thank you so much for the kind words! We’re thrilled to hear Robert was knowledgeable and easy to work with. We’ll be sure to share this with him. If you need anything at all, we’re here to help! 

roylyle's profile image
roylyle 
3 months ago

Shauna is fast, efficient, pleasant and professional. I will always ask for her when I go in for service. 

Business response:

We truly appreciate your feedback. Shauna will be delighted to know she provided such efficient and professional service. Thank you for your loyalty, we look forward to serving you in the future. 

marceyrobertson's profile image
marceyrobertson 
3 months ago

Mansour was an excellent sales representative and easy to work with through the entire process. 

Business response:

Thank you for sharing your experience! We’re thrilled to hear that Mansour made the process smooth and enjoyable for you. We’ll be sure to share your kind words with him. We truly appreciate your business and look forward to serving you again in the future! 

Frequently asked questions about Courtesy Nissan

How is Courtesy Nissan rated?

Courtesy Nissan has a 4.3 star rating with 12,413 reviews. 

When is Courtesy Nissan open?

Courtesy Nissan is closed now. It will open at 9:00 a.m.