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Courtesy Nissan
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Merari was great! He was very helpful and respectful of my time. I will come back when I need service.
Business response:
Thank you for the kind words! We're glad to hear Merari took great care of you and respected your time. We’ll be sure to pass along your feedback to him. We look forward to seeing you again when you’re due for your next service!
Michael has been so helpful! He has now helped with both of my kids Nissan Rouges. He is great at communicating and really makes us feel like he cares. Thank you so much!
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Scott was very clear in terms of what needs to be done and what can wait. I had worked with him couple of times in the past and the experience has always been wonderful with him
Business response:
Thank you so much for the kind words! We're thrilled to hear that Scott has consistently provided you with clear, trustworthy guidance and a great experience. We'll be sure to pass along your feedback to him—he'll really appreciate it. We look forward to continuing to serve you in the future!
service guy was amazing explained things in terms I could understand Great guy, very helpful
Business response:
Thank you for the great feedback! We're glad to hear our service advisor took the time to explain everything clearly and made your visit a positive one. We’ll be sure to pass along your kind words, he’ll really appreciate it!
great experience . i will recommend this team , very help people , they make us fell very well in the plant thanks
Business response:
Thank you for the kind words! We're so glad to hear you had a great experience and felt well taken care of by our team. Your recommendation means a lot to us, and we truly appreciate your visit. We look forward to serving you again in the future!
All I had was an oil & filter change (plus car wash), and it book 2 hrs. 15 min.--way too long.
Business response:
Thank you for your feedback. We apologize for the extended wait time during your recent visit. While we aim to provide thorough service, we understand that 2 hours and 15 minutes for an oil and filter change is longer than expected. Your time is valuable, and we’re actively working on improving our efficiency. We appreciate your patience and hope to provide a faster experience next time.
Staff was efficient and very friendly. No pressure on additional services but very knowledgeable. Great Service!
Business response:
Thank you for the great feedback! We’re so glad to hear that our team provided efficient, friendly, and pressure-free service. Our goal is always to offer knowledgeable support and a comfortable experience. We truly appreciate your visit and look forward to seeing you again!
Anthony Sims was amazing. He went above and beyond to help us. Amazing business man
Business response:
Thank you so much for the kind words! We're thrilled to hear Anthony Sims made such a great impression. He truly goes above and beyond for our customers, and we’re lucky to have him on our team. We appreciate your support and hope to see you again soon!
I explained to Robert that my vehicle had insurance covering repairs and there was a $100 deductible that I would pay. Robert contacted the insurance company and explained what repair was needed and the insurance company approved the repair. In addition to the repair, I asked Robert to have the oil changed and do the annual inspection of my vehicle as required by Texas, to get the annual window sticker. Robert called me to let me know what the charges would be and said my car would be ready for me to pick up after noon the f... read more
Business response:
Thank you for sharing your experience! We're glad to hear that Robert took the time to coordinate with your insurance company, clearly communicated the repair process, and ensured everything—from the approved repairs to the oil change and inspection—was handled smoothly. We truly appreciate your trust in us and are happy Robert kept you informed every step of the way. We look forward to serving you again in the future!
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,064 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.