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Courtesy Nissan
- Car Dealers
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
service guy was amazing explained things in terms I could understand Great guy, very helpful
Business response:
Thank you for the great feedback! We're glad to hear our service advisor took the time to explain everything clearly and made your visit a positive one. We’ll be sure to pass along your kind words, he’ll really appreciate it!
great experience . i will recommend this team , very help people , they make us fell very well in the plant thanks
Business response:
Thank you for the kind words! We're so glad to hear you had a great experience and felt well taken care of by our team. Your recommendation means a lot to us, and we truly appreciate your visit. We look forward to serving you again in the future!
All I had was an oil & filter change (plus car wash), and it book 2 hrs. 15 min.--way too long.
Business response:
Thank you for your feedback. We apologize for the extended wait time during your recent visit. While we aim to provide thorough service, we understand that 2 hours and 15 minutes for an oil and filter change is longer than expected. Your time is valuable, and we’re actively working on improving our efficiency. We appreciate your patience and hope to provide a faster experience next time.
Staff was efficient and very friendly. No pressure on additional services but very knowledgeable. Great Service!
Business response:
Thank you for the great feedback! We’re so glad to hear that our team provided efficient, friendly, and pressure-free service. Our goal is always to offer knowledgeable support and a comfortable experience. We truly appreciate your visit and look forward to seeing you again!
Anthony Sims was amazing. He went above and beyond to help us. Amazing business man
Business response:
Thank you so much for the kind words! We're thrilled to hear Anthony Sims made such a great impression. He truly goes above and beyond for our customers, and we’re lucky to have him on our team. We appreciate your support and hope to see you again soon!
Worked with Shauna. She is amazing. I called her about my horn not working and the car only being 1.5 years old... She was able to get me in the next day with a loaner and fixed in 1 day. I called 3 other dealerships in DFW and nobody wanted to bother but Shauna and Courtsey swooped it and handled it like champions. I appreciate it so much.
Business response:
Thank you so much for the amazing feedback! We're thrilled to hear that Shauna was able to step in and take care of everything quickly and smoothly. It’s great to know she and the Courtesy team could deliver the service and support you needed when others couldn’t. We truly appreciate your kind words and look forward to helping you again in the future!
I explained to Robert that my vehicle had insurance covering repairs and there was a $100 deductible that I would pay. Robert contacted the insurance company and explained what repair was needed and the insurance company approved the repair. In addition to the repair, I asked Robert to have the oil changed and do the annual inspection of my vehicle as required by Texas, to get the annual window sticker. Robert called me to let me know what the charges would be and said my car would be ready for me to pick up after noon the f... read more
Business response:
Thank you for sharing your experience! We're glad to hear that Robert took the time to coordinate with your insurance company, clearly communicated the repair process, and ensured everything—from the approved repairs to the oil change and inspection—was handled smoothly. We truly appreciate your trust in us and are happy Robert kept you informed every step of the way. We look forward to serving you again in the future!
AK is very professional advisor and did his best with both communication and making sure service was performed satisfactorily
Business response:
Thank you for your kind words! We're so glad to hear that AK provided you with excellent service and clear communication throughout your visit. He’s dedicated to ensuring every customer leaves satisfied, and we truly appreciate you recognizing his efforts. We look forward to seeing you again!
Scott is aways amazing, I had been out of town with an emergency, I had no appointment, Scott got me in and out quickly and is very trustworthy!
Business response:
Thank you for sharing your experience! We’re so glad Scott was able to assist you during a stressful time and get you taken care of quickly. His dedication and trustworthiness truly make a difference, and we’re grateful to have him on our team. We appreciate your loyalty and look forward to your next visit!
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,318 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is closed now. It will open at 9:00 a.m.