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Cowboys Air Conditioning & Heating
- Heating & Air Conditioning/HVAC
- San Antonio, TX
About this business
Location details
6510 Blanco Rd, San Antonio, TX, 78216, United States
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Company is very dishonest. Get second opinions. The technician are all about up selling for commission. Simple repairs turn into big dollars. Owner will charm you with apologies and if he doesn’t get his way he will threaten you with lawsuits. Before you agree ask for the contract that they plant your signature on. Dirty business!!!
The staff that assisted me were great, but I am very displeased with the condenser that was installed in my home. I would like Cowboys AC & Heating to contact me.
Business response:
Greetings Gabriella, Thank you for reaching out to us and for sharing your feedback. We appreciate your kind words about our staff and their assistance. However, we sincerely apologize for any dissatisfaction you have experienced with the condenser installed in your home. We take customer satisfaction very seriously and would like to address your concerns as soon as possible. Could you please provide us with more details about the specific issue you are facing? This will help us better understand the situation and work tow... read more
Do not recommend 0 Stars I had Cowboys come out to look at my AC because it would run non-stop but never cool the house down. When they came out they stated that I would need to replace both of the exterior air conditioners and both of the interior air handlers. Cowboys quoted me $24,000 which would include: “Replace 2-3 ton complete up flow (and horizontal) system(s) with all code, safety, and efficiency upgrades”. I had previously contacted other companies and even though Cowboys was by far the most expensive, I was led... read more
Ridiculously over priced…… Invested in the Reme Halo in duct air purifier……. Was really feeling good about it until I realized 2500$ of the 3014$ was labor…… it took them 20 minutes to install…… ABSOLUTELY DISAPPOINTED…… will not refer
Business response:
Hi Amii, We understand that pricing is a big factor when it comes to home service jobs. Although the installation of the Remi Halo does not take that long, the rest of the work is a big job. We have to pump down the system to capture all the refrigerant, cut the indoor copper lines, pull the indoor evaporator coil and blower, and do an acid wash on it. Then we need to reinstall and reweld it back together. Finally, we recharge the system with freon and then pull a vacuum on the unit which that alone takes 45 minutes to pull ... read more
I called to request a pressure flush like recommended by previous tech (Miguel) and was rescheduled 3 times. The first time was a no call no show and I had to call them to find out they were not coming. The other 2 times the tech was sick. They send Miguel again and he was trying to get me to replace the coils to at were just replaced in Feb by another company just so he would feel better of fixing it. He was so aggressive and worried about how much I had paid to previous company. I asked him to leave and that I would just u... read more
Working with Miguel, I thought I was working with a technician but I think he was sales. I purchased my system less than 4 years ago and he wouldn't even look up the warranty coverage. Sadly today's economy doesn't allow me to just throw my money away to replace with a new system when I am still paying for the one they replaced a few years ago. 😔
2 hrs late I had to call and ask what's up . then I asked for the tune up deal . but this guy look at my unit said it was frozen up . then said I need new parts or just a new unit how I can get this deal to that deal . when I said if I just turn off the ac and let it throw out. he didn't like that to much . it was after he left that I notice where the filter was at check it myself . it was bad problem solved. replace air filter and waited till next day and I'm cool once again. that's what 40$$. that I was charge for ..a S... read more
They charged us over 600 dollars! Said they put 3 gallons of Freon in at 125 dollars a gallon and charged over 250 for some component and now it shut down! We will NEVER use them again!!
1. I got conned out of $390 for a plenum that was supoosed to be replaced and instead was just insulated. I've spoken with several people and was told they would credit my card. to date no credit, even with the credit card dispute I file. 2. My a/c cycles on & off more often than before they touched it. 3. My CPS bill has doubled since they touched my a/c. Yes, they came out more than once just to tell me that nothings wrong. of course they will say that, knowing I have no a/c knowledge. Be careful if they send ... read more
Frequently asked questions about Cowboys Air Conditioning & Heating
How is Cowboys Air Conditioning & Heating rated?
Cowboys Air Conditioning & Heating has a 4.7 star rating with 4,400 reviews.
When is Cowboys Air Conditioning & Heating open?
Cowboys Air Conditioning & Heating is open now. It is open 24/7.