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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The agent was knowledgeable about her products; and even answered a question I had about a clip that I never knew where it went. She was efficient and very helpful especially since I couldn’t put a name to the part I needed, I had to describe the function. Great experience; I wouldn’t hesitate to call again.
Business response:
Hey *****, thank you for taking time out to let us know that you received the service you deserve! Please let us know if there is anything else we can assist you with.
Heath was incredibly fast and efficient at helping me when I had an issue with my order not being delivered. 10/10 costumer service. Best company for your cpap needs!
Business response:
Hi ****, we are very sorry about the delivery issue that you experienced. Thank you for taking time out to let us know that Heath was able to provide you with great service! Please let us know if there is anything else we can assist you with.
Best company for any cpap related products. Super service, products and prices
Business response:
Hi ****** thank you for letting us know how we are doing. We look forward to hearing from you again soon!
Excellent customer service, fair prices, large selection.
Business response:
Hi ********thank you for taking time out to share your experience with us. Please let us know if there is anything else we can assist you with.
CPAP.com is doing in 24 hours what the provider suggested by my doctors provider is taking over two weeks and four phone calls to still not have a machine. I am a first time user of cpap therapy so I have very little knowledge. Pleasant experience ordering and great suggestions from Zach.
Business response:
Hi ******** we are happy to hear that Zach was able to provide you with great service. Please let us know if there is anything else we can assist you with.
Approximately 5 years ago I started going to CPAP.com for my supply needs as well as machine replacements. Originally I had gone through my doctor's office for CPAP machines, filters, and other supplies. This became tiresome and cumbersome because it seemed that anytime I needed something it always took 2-3 weeks to get their tech to call me back. Once he finally did call me back it took another 2-3 weeks to get an appointment to pick up filters or other needs. In addition, I never much cared for the limited number of CPAP m... read more
Business response:
Hi ******, thank you for sharing your experience with our company. We appreciate your business and look forward to hearing from you again soon.
Hi, I left a review before after talking to ***** but I forgot to mention that Samantha *. was my first contact. She was excellent in describing the machines and masks and her suggestions convinced me to purchase through cpap.com. Her helpfulness was very much appreciated. My son is very impressed with the equipment too. Thank you again for your great service.
I talked to Nneka to see if a Mothers Day deal could be used after I'd already placed my order. I know it's probably company policy to give discounts within a certain time of an order, but still...Nneka was very helpful and prompt...CPAP .com does a great job of low prices, shipping and customer service...so happy I found them
Business response:
Hi ****, we are happy to hear that Nneka provided you with great service. We look forward to hearing from you again soon!
Customer service is always great. Have had issues with masks and was always able to return them for a refund or exchange. The only thing that was an issue was buying a Cpap pillow. It is horrible - but because it is a pillow they do not allow you to return it. So I'm stuck with a $55.00 pillow that I cant use except maybe as a knee pillow. Very good company
Business response:
Hi ****, I am very sorry that the pillow did not work out for you. I have made an attempt to reach you via phone, but reached your voicemail. The purchased pillow was sold with free returns less shipping 45 days from purchase. I have initiated a return of the pillow and once we receive it, we will issue a refund, or you may select a different pillow if you choose to. We greatly appreciate your business and please let us know if there is anything else we can assist you with.
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open tomorrow at 8:00 a.m.