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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This app makes it difficult to make my monthly payment. It is currently telling me I need to create an account, which I did about 6 months ago, or to log in. So I go to log in, and the account does not exist. I go to create an account, and an account already exists. OK, so, let's recover the password. My information doesn't match. Neither password, social security number, account number, or my birthday. Nothing matches. This is my car, my account information, and I go threw this every month.
Required an update LITERALLY everytime i need to make a payment.
Business response:
Thank you for sharing your feedback. Your experience is not what we intended. We do try to update our app about twice a month with new features, security updates and bug fixes to give our customers the best experience. It may be helpful in your situation to turn on automatic updates so that the app is always ready to go.
Scam company, creditors etc. they give you loans at 20+% interest that you can't pay off.
Business response:
We would like the opportunity to investigate your feedback further. Please contact us at 800-634-1506.
Having problems getting in my account extremley upset
Business response:
We would like the opportunity to investigate your feedback further. Please contact us at 800-634-1506.
The app has an update every month I go to pay my bill. Way too many updates for an app that never changes in function. The company themselves screw your credit over and will not work with you even through they are a credit building company. Save yourself hours and a headache and simply find another company.
Business response:
We would like the opportunity to investigate your feedback further. Please contact us at 800-634-1506.
It just never properly works!! Ugh, this app just sucks. Sorry for my language but don't know any other way to express myself!!
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
It's not too bad. Simple to use. Still a scam company that takes advantage of people who haven't fallen for credit nonsense and aren't labeled "profitable". That's what a credit score is, how profitable you are. I paid most upfront and financed very little so they can't make much off me. Still, $4 to just pay your bill is a straight scam. Credit acceptance is a terrible company of conmen, avoid at all costs. They exist to steal from you and everyone else in need. Disgraceful.
The only problem that I have with the app is I made a payment 2 weeks early then the due date but I have received a text stating that my payment for this month is due on the 17th of this month they need to keep a better track of people payments and I hope that I dnt end up paying twice in one month.
Business response:
Thank you for sharing your feedback. Your experience is not what we intended. We will be sure to look into this scenario and see what happened. If you have any other questions or concerns, please feel free to contact our Customer Service team at 800-634-1506.
Keeps saying I don't have Internet but I do!
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.