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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Since the update it just says error for my account and I can't make a payment through it. Can't make a payment through the website either. Update: still can't access my account.
Business response:
Melissa, we would really like to help you with this issue. Unfortunately, I am not able to locate your account details just by name. If you could contact our Customer Service team at 800-634-1506 and provide the details about your account and the issue that you are facing, our support team may be able to help. Thanks!
I'm sorry but being that this is a bank I feel you need to update this app it's already telling me that I have an account that exists and then again it won't even let me sign in
Business response:
Thank you for sharing your feedback. It sounds like you are having an issue creating your online profile. So that we may further assist you, please contact our Customer Service team at 800-634-1506.
Issues signing in,claims to use biometrics but never works,I sign in with entire password everytime,dont say it does something if it doesnt
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
Can't log in or use biometrics to get in. Been trying all day. Done uninstall/reinstall and still not working. It didn't ask for any permissions either when reinstalling.
App not working or open for me
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
It's kind of hard to navigate through, but most importantly I really wish that they would just show you what your pay off amount was on the app!
Business response:
Hi Angela, thank you for your feedback. We are regularly updating our app. The feature that you requested will be available in the upcoming release. Please stay tuned!
Does not work even when following the 3rd party cookie acceptance which I shouldn't have to do just to make payments other app do not require it. Best just to call and talk to customer service directly unfortunately
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
Sign in with fingerprint NEVER works and it blocks my PWM. Way less useful than the website which completely negates it's purpose as an app.
Business response:
Thank you for sharing your feedback. Can you please login to the app using your email and password, and then from your Profile settings (top right corner icon) toggle the biometrics off/on and save between each step? If you continue to experience this issue after checking your settings, please contact our Customer Service team at 800-634-1506.
I down load it say no Internet but my phone is on Internet I go to site why