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Credit Acceptance

2.9

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 11:00 p.m.
Tue8:00 a.m. to 11:00 p.m.
Wed8:00 a.m. to 11:00 p.m.
Thu8:00 a.m. to 11:00 p.m.
Fri8:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
2.94,765 reviews
Sarinna Parrish's profile image
Sarinna Parrish 
2 years ago

Wish it didn't cost almost $4 extra each time just to pay on your account..... 

D D's profile image
D D 
2 years ago

Worst app ever made for something as important as making a car payment. 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506. 

William Blair's profile image
William Blair 
2 years ago

I am trying to download the app but I can't seem to get it to download it keeps telling me unable to complete download 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506. 

melissa burgess's profile image
melissa burgess 
2 years ago

Since the update it just says error for my account and I can't make a payment through it. Can't make a payment through the website either. Update: still can't access my account. 

Business response:

Melissa, we would really like to help you with this issue. Unfortunately, I am not able to locate your account details just by name. If you could contact our Customer Service team at 800-634-1506 and provide the details about your account and the issue that you are facing, our support team may be able to help. Thanks! 

Rhonda G (Barney)'s profile image
Rhonda G (Barney) 
2 years ago

I'm sorry but being that this is a bank I feel you need to update this app it's already telling me that I have an account that exists and then again it won't even let me sign in 

Business response:

Thank you for sharing your feedback. It sounds like you are having an issue creating your online profile. So that we may further assist you, please contact our Customer Service team at 800-634-1506. 

Phillip Flores's profile image
Phillip Flores 
2 years ago

Issues signing in,claims to use biometrics but never works,I sign in with entire password everytime,dont say it does something if it doesnt 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506. 

Lori Jackson's profile image
Lori Jackson 
2 years ago

Can't log in or use biometrics to get in. Been trying all day. Done uninstall/reinstall and still not working. It didn't ask for any permissions either when reinstalling. 

Johnny Broadnax's profile image
Johnny Broadnax 
2 years ago

App not working or open for me 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506. 

Angela Burggraf-Hattok's profile image
Angela Burggraf-Hattok 
2 years ago

It's kind of hard to navigate through, but most importantly I really wish that they would just show you what your pay off amount was on the app! 

Business response:

Hi Angela, thank you for your feedback. We are regularly updating our app. The feature that you requested will be available in the upcoming release. Please stay tuned!