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Credit Innovation Group
- Credit Counseling Service
- Salt Lake City, UT
About this business
Location details
1245 East Brickyard Road, #400, Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI have just started with this group, but wow they have already removed 4 items the first day, I am excited see what is to come and the score going up up !!!
Business response:
Thank you for the review Timmy!
This is by far the best credit restoration company out there! I had items on my file that were not supposed to be there and CIG not only got them off, but also showed me how to increase my score in multiple ways. Their specialists are extremely helpful and knowledgeable. Thanks so much for your help!
Business response:
Thank you for the kind words Ben! :)
RecommendedThese guys helped me when others couldn't and had fast and friendly customer service too, I highly recommend them.
Business response:
Thanks Joshua! We appreciate your business.
They promise you a home and do nothing but take your $
Business response:
Hi, Omega Ward. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Credit Innovation Group and would love the opportunity to improve. Our records indicate that you cancelled withing your 5 day right of recission so your account has been cancelled and no payment is due. If you have questions regarding this matter please email us at cx@creditinnovationgroup.com.
scam, rip off. so glad I saw the reviews first.
Business response:
Hello, we are sorry to hear that you don’t believe we can help you achieve your dreams. We have helped many people achieve their credit goals and continue to do so every day. We have THOUSANDS of positive reviews that show how successful our program is. The few negative reviews are usually people who didn’t give the program a chance or who didn’t follow our recommendations. We would love for you to continue your research into our company and if you decide to change your mind please feel free to give us a call. We would love ... read more
RecommendedCredit innovation group has helped me get items off my credit reports that I have been trying to get removed for over a year.My credit score is going up steadily for the few months I have been a member.
Business response:
Thanks so much for taking time out of your day to leave us a review. We are thrilled to learn that you are having success and achieving your goals.
wow is all I can say! I spent so much money on your credit program that did nothing for me. I added rental history and it did nothing to my score. I was doing everything on my own. the only time I got a call from my "credit specialist" was to tell me my payment of over $100 was due. so after 4 months and several hundred dollars wasted. I canceled the program. I have been working on my own credit for the last 7 months without paying your company and getting better results and saving my money by not giving it to you. your comp... read more
Business response:
Hi, Amanda. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Credit Innovation Group and appreciate learning about how we can improve. We have searched our files and are unable to locate a file under your name. The members only group is for active members and those wishing to encourage and help the other group members by being supportive. This is stated in the rules and when people violate those rules, if they are not active members or we can not locate a file in their name, they d... read more
no as of right now I do not recommend this my credit has gone down 48 points since I have been working with this company witch was starting on August 1st so it has only been a month. and It seems like I am having to do all the work lol why am I paying $99 a month on top of $14.95 a month for me do do all the work. going to give this company one more month to see improvement on my credit. if I don't see am increase in my score before the end of the month I am closing my case down. I have Bridget as my worker and so far nothi... read more
Business response:
Hi, Sabrina D. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Credit Innovation Group and would love the opportunity to improve. We have tried to reach out to you to discuss your file and explain how this process works and have yet to hear back from you. CIG's program is designed to help its members delete any incorrect items from their reports, educate each member on what is needed to build their credit and then help them leverage their credit to accomplish their goals. This doe... read more
RecommendedYou are huge group there is 2 bad things First on your website no update a bout any think and that give us like you doing nothing but I am sure you did Other bad thinks no communication about any think you did or will do But other that you looks like huge company but you miss communication
Business response:
Thank you for the feedback. We always appreciate learning how we can improve. We have tried to locate your file and are unable to find one that matches this information. Portals should be updated regularly, text messages and emails are sent each month with what was worked on and your next steps, and the specialist and team members also call regularly to ensure that our customers are reaching their goals. We kindly ask that you send us an email to cx@creditinnovationgroup.com so that we can investigate any communication issue... read more
Frequently asked questions about Credit Innovation Group
How is Credit Innovation Group rated?
Credit Innovation Group has a 4.3 star rating with 3,513 reviews.
When is Credit Innovation Group open?
Credit Innovation Group is closed now. It will open at 8:00 a.m.