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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have been a faithful customer since 2015. Your service center is always outstanding. my service agent is Greg Vetrano, but last time he was not there and Logan McPherson, the service manager and his partner took care of my car issue. He's great as well. Very happy!
Business response:
We are delighted to hear about your fantastic experiences with us. Your continued trust in our service center means everything to us. It's wonderful to know that both Greg and Logan provided you with the exceptional care you deserve. We're proud that our team consistently delivers the outstanding service experience that keeps valued customers like you happy and satisfied. Your feedback reinforces our commitment to maintaining the high standards you've come to expect from us.
It was a pleasure working with Austin. He was extremely knowledgeable and easy to work to work with. He was very thorough in making sure I was satisfied with everything and that all my requests prior to leaving were covered.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your visit was such a positive one and that you found our team member to be knowledgeable and easy to work with. It's particularly meaningful to know that you felt thoroughly cared for and that all your needs were addressed before you left. Your satisfaction is our priority, and we're delighted that we could provide you with the exceptional service you deserved. We truly appreciate your business and look forward to serving ... read more
Great reps that are friendly, product knowledgeable and customer service oriented, I would recommend for sure
Business response:
We are ecstatic to hear about your positive experience with our team. Your kind words about our representatives being approachable, well-informed about our vehicles, and focused on providing excellent service truly mean a lot to us. We strive to ensure every customer feels valued and supported throughout their experience. Your recommendation speaks volumes, and we appreciate you taking the time to share your thoughts with others who may be considering our services.
Greg went above and beyond during my recent visit to the Cadillac dealership. He listened to my concerns, provided clear solutions, and ensured my car was serviced promptly. His professionalism and care made all the difference!
Business response:
We are grateful for taking the time to share your experience with us. It's wonderful to hear that you received exceptional service during your recent visit. We're pleased that your concerns were heard and addressed with clear solutions, and that your vehicle was handled promptly. Providing professional care that makes a meaningful difference is exactly what we strive for at Crest Cadillac. Your feedback means a great deal to us and helps us continue delivering the quality service our customers deserve.
Outstanding Service from Greg! Greg made my service appointment at Crest Cadillac a breeze. He was professional, attentive, and explained everything clearly. My vehicle was ready on time, and he even followed up to ensure I was satisfied. Highly recommend working with Greg!
Business response:
We are grateful for your wonderful feedback about your service experience with us. It brings us great joy to hear that your appointment went smoothly and that you received such professional and attentive care. We understand how important clear communication is when it comes to vehicle service, and we're pleased that everything was explained thoroughly. Having your vehicle ready on schedule and receiving that personal follow-up to ensure your satisfaction reflects our commitment to providing exceptional service. Your recommen... read more
always great service at Crest Cadillac not to mention my wonderful service advisor Monica she’s amazing!!
Business response:
We are overjoyed to hear about your consistently positive experiences with our team. Your kind words about receiving excellent service mean so much to us. We understand how important it is to have a dedicated service advisor who truly cares, and we're thrilled that Monica has made such a wonderful impression on you. At Crest Cadillac, we strive to provide outstanding service every time, and knowing that we've succeeded in delivering that for you is incredibly rewarding. Your feedback reinforces our commitment to maintaining ... read more
I can say that I have been very impressed with their customer care. Better than I expected, by far.
Business response:
Your positive experience with our customer care team truly means the world to us. We are delighted that our service exceeded your expectations and made such a strong impression. Our team works hard every day to provide exceptional care to each customer, and knowing that we delivered beyond what you anticipated is wonderful to hear. Your feedback motivates us to continue maintaining these high standards and reinforces our commitment to outstanding customer service. We appreciate you taking the time to share your experience an... read more
Absolutely exceptional experience from the moment we walked on the lot. Sales Rep, Corey Isaac was extremely knowledgeable, patient and kept us laughing at every turn. He listened and made informed recommendations and even explained in detail the pros and cons of our decision. Nelson walked us through every possible "Bell and whistle" on the vehicle and made sure everything was perfect before we drove off. Dean, in the business department, was transparent and didn't rush us out, ensuring we had all of our questions answered ... read more
Business response:
We are elated to hear about your outstanding experience! It brings us tremendous joy to know that our team provided such exceptional service from start to finish. We're thrilled that you found our sales representative to be knowledgeable and patient, taking the time to listen to your needs and provide informed recommendations while keeping the atmosphere light and enjoyable. It's wonderful to hear that you received thorough explanations of all the vehicle features and that our staff maintained transparency throughout the fin... read more
Greg is the Best! He was responsive, explained all my options clearly, and ensured my vehicle was serviced quickly and correctly!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! It sounds like you received exactly the kind of service we strive to provide - responsive communication, clear explanations of your options, and efficient vehicle servicing done right the first time. Your feedback about having everything handled quickly and correctly means so much to us at Crest Cadillac. We truly appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you in the future.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,630 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.