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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Welcome to Crest Cadillac in Frisco, TX, serving the greater Dallas area, including Plano and McKinney. Our dealership offers an exceptional selection of new and pre-owned Cadillac vehicles. Discover top-selling models like the CT5, XT5, and Escalade. We pride ourselves on providing a personalized experience, whether you're looking to buy, lease, or finance. The luxury experience doesn't end when you buy a car from us. We provide service after the sale with our state-of-the-art service center, staffed by certified technician... read more
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My wife and I had looked at several other dealerships trying to find a CTS that we liked when we finally stopped at Crest. Maybe I've just been going to the wrong dealers, but the service at Crest was shocking. Not only did our salesman have the correct answer for every question we asked (and there were a lot of them), but he also took time after the sale to show us how all of the electronics work (and there were a lot of those). Not only was this the best service I've ever had at a car dealer, it might be the best service I... read more
This is my third automobile from Crest and the salesman, Bruce Rollins. Everything was perfect. I will tell everyone that I know who is ready to purchase a new automobile to call for any salesman at Crest and they will be happy that they did so. The first time I bought a car from Crest I received a Bose radio/cd player with the Caddilac emblem on iit this was so exciting and useful.
We went to research the Cadillac SRX trying to find a car that fit our needs and budget. We had several vehicles in mind; Volvo XC60, Nissam Murano, GMC Acadia and the SRX. Tony did a great job showing and explaining all the details of the SRX, he made the experience fun and exciting. We told him that our decision would take about two to three weeks and he was understanding and not pushy at all. We went to all the other dealers and were just about set on the Volvo and decided to take a second look at the SRX. Bruce at Crest ... read more
The reason I gave "5" ratings is because this dealership deserves it. Every person we came into contact with was helpful and courteous. The sales personnel, Nancy and Tony worked for five hours to find the exact car we wanted and worked tirelessly to work out the payments that fit our budget. I have NEVER experienced such good salesmanship. There were no pressure tactics--just genuine helpfulness. I appreciate being treated so professionally. They made me feel important and respected my views on what I wanted in a Cadillac. ... read more
Kudos to Crest Cadillac for employees like Bruce Rollins and Russell Lilly! Recently, I brought my car in for service, and never have I been so COMPLETELY SATISFIED with the professionalism and attention given me, and in regards to my 2007 DTS. Bruce Rollins, my salesman, patiently listened to my concerns and his willingness to help resolve my issues, advised me to bring my car in at my earliest convenience. My service advisor, Russell Lilly was friendly, courteous and professional. He went the extra mile to make sure that a... read more
ALL dealers should have a mandatory training from these people, from their reception desk to the time you drive out!!! I've never, in my 48 years of buying cars, experienced a more well-oiled, totally customer-oriented AND DEVOTED TO SATISFACTION dealership. I was at Crest for the 30,000 mile oil change/service of my 2007/SRX - while waiting, I strolled around to look at the latest model of the same car on the showroom floor. There it was - candy-apple red, loaded, etc. I fell in love! Bruce Rollins came around the corner, p... read more
Stopped by to price a new CTS. Didn't plan to buy, but Arch found the exact car we were looking for and the price so we ended up buying the same day. Pleasant experience from start to finish. Sales Manager, Alexa, was great at cutting us a good deal and making sure the car was preped for delivery. Very professional and customer service-oriented operation. I HATE buying cars, but this was just a great experience, start to finish. From the beginnning, they focused on finding out what we wanted, how we wanted it and how to get ... read more
I just bought a new Cadillac from Crest, and feel like we got a great deal. Crest had more inventory of the desired car that any other nearby dealer, and really make some good deals at the end of the month. They spent 30-45 minutes with me going over all of the features of the new car (at pickup), which make it nice to leave the dealership knowing how to use all of the electronics!
My experience with Crest Cadillac was superb, wonderful customer service. I would hightly recommend this dealership to anyone looking for a smooth car buying process. Wayne Massey was very prompt in calling back and answering my questions. I've never had a better experience and I'v purchased 5 cars in my lifetime.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 10,777 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.