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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.712,057 reviews
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EBONY STOKES's profile image
EBONY STOKES 
8 months ago

Caleb and Jenny are truly amazing! ! From the time I spoke with Caleb on the phone and entered the dealership the service was TOP TIER. Ten out of Ten will recommend. Caleb also referred me to Julian at Stonebriar Chevrolet to purchase a truck for my son. So in a week we got a 2025 Escalade and Silverado. 

Business response:

Thank you for your wonderful review! We are thrilled to hear that Caleb and Jenny provided you with top-tier service and that you had such a great experience purchasing both the 2025 Escalade and Silverado. Your recommendation means a lot to us, and we look forward to serving you again in the future! 

JO-LONG's profile image
JO-LONG 
8 months ago

Very prompt and excellent service at my home. Very nice technician, Josh. Thank you very much. 

Business response:

Thank you for your kind words about our service! We are thrilled to hear that you found our service prompt and that Josh provided excellent assistance at your home. Your satisfaction is our priority, and we appreciate your feedback. 

STEVEPIRO's profile image
STEVEPIRO 
8 months ago

I have been working Omar in Sales and Bryan in Service for many years and they are the BEST!!! There follow up goes above and beyond … I have purchased from Crest for 30 years and will continue to do so because of the outstanding team of people!! 

Business response:

Thank you for your kind words about Omar and Bryan. We are thrilled to hear that our team's follow-up and service have consistently exceeded your expectations over the years. Your loyalty for 30 years is greatly appreciated, and we look forward to continuing to serve you with the same outstanding dedication. 

LONGHORNC72's profile image
LONGHORNC72 
8 months ago

Chase is the best service advisor. Services were done correctly and they were very responsive and helpful. 

Business response:

Thank you for your kind words about Chase and our service. We are thrilled to hear that you found our team responsive and helpful, and that the services were completed to your satisfaction. Your feedback motivates us to continue providing the best service possible. 

JAMESNESTHER's profile image
JAMESNESTHER 
8 months ago

All of the Staff there was great on a scale of 1 to 10 I would give each of them a 11 Keep all of the around. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our staff. Your satisfaction is our priority, and we appreciate your support. 

GARRISONGG's profile image
GARRISONGG 
8 months ago

I've had several Cadillacs from Crest and service was a major consideration. Paul Zugelder was my technitian for years and Chase Ybarra seems to have picked up where Paul was when he retired. 

Business response:

Thank you for your continued trust in Crest! We're so glad to hear that Chase Ybarra has continued the excellent service you’ve come to expect from Paul Zugelder. We truly appreciate your loyalty and look forward to continuing to provide you with outstanding service for your Cadillac in the future! 

danschaaf's profile image
danschaaf 
8 months ago

We worked with Armon, in the Service Dept. , and he was absolutely incredible! His customer service and attention to detail was second-to-none! We really appreciated his professionalism and friendliness. 

Business response:

Thank you for your wonderful review! We're thrilled to hear that Armon provided you with exceptional customer service and attention to detail. We truly appreciate your feedback and look forward to assisting you again in the future! 

laurie.l.jackson's profile image
laurie.l.jackson 
8 months ago

Great service and got things done quickly so I didn’t have to wait long 

Business response:

Thank you for your feedback! We're glad to hear that you received great service and that everything was done quickly. We appreciate your time and look forward to assisting you again in the future! 

jennifer.s.belt's profile image
jennifer.s.belt 
8 months ago

WOW! Amazing customer service! Austin Brabick was phenomenal throughout the sales process. He took the time to get to know us and made honest recommendations based on our wants and needs. He is super friendly and patient. He went above and beyond to ensure we got exactly what we wanted. There was no pressure whatsoever and he gave us plenty of time to decide exactly what we were comfortable and happy with. We will definitely buy from Crest again and request Austin as our salesman! 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that Austin provided you with phenomenal service throughout the sales process. It's great to know that he took the time to understand your needs and made honest recommendations. We appreciate your trust in us and look forward to serving you again in the future! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,057 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.