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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Superb customer service. Amanda was my sales agent and she understood what I wanted in terms of my monthly payments.
Business response:
Thank you for your kind words about our customer service. We are thrilled to hear that Amanda understood your needs regarding your monthly payments and provided you with the assistance you were looking for. Your satisfaction is our priority.
Easy to drop off and pick up. Ride share service (Alto) is always pleasant and convenient.
Business response:
Thank you for your kind words about our drop-off and pick-up process. We are glad to hear that you find our ride share service with Alto pleasant and convenient. Your satisfaction is our priority, and we look forward to serving you again soon.
Crest has Very professional service and always puts the customer first. I love the follow up afterwards
Business response:
Thank you for your kind words about our professional service and commitment to putting customers first. We are glad to hear that you appreciate our follow-up efforts and look forward to serving you again in the future.
All was good. Addressed all issues with my car. Wish they would drop the credit card 3% fee.
Business response:
Thank you for your feedback! We are glad to hear that all issues with your car were addressed. We appreciate your suggestion regarding the credit card fee and will take it into consideration as we strive to improve our services.
I feel very comfortable with you , you did a great job. I really appreciate the work and help I received from Monica, she is amazing, thanks for everything.
Business response:
We are thrilled to hear that you feel very comfortable with us and appreciate the great job Monica did. Your kind words about her amazing work mean a lot to us. Thank you for your feedback!
Monica's attention to customer service is second to none. Her efforts alone have made me a customer for life! I found myself needing service in a flash to pick up my littles from school, she got me in and out and even had a loaner car ready should I have needed it! She cares and it shows!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Monica's exceptional customer service made such a positive impact on your experience. We strive to provide quick and caring service, and it's great to know that we succeeded in meeting your needs. Your loyalty means a lot to us!
Excellent service and support. Exceptional customer service from my service advisor, Bryan Oldman. I live in Central Texas and have visited a few Cadillac dealerships in Houston, Central Texas, and Dallas. Crest Cadillac is by far the best Cadillac dealership in Texas! Their customer service, attention to detail and vehicle care is superior than all the others. I will definitely drive 200 miles again to Crest Cadillac for my vehicle services. I recommend Crest Cadillac for all your Cadillac services and vehicle purchases.
Business response:
Thank you for your kind words about our service. We are thrilled to hear that Bryan Oldman provided you with exceptional customer service and that you consider us to be the best dealership in Texas. Your satisfaction and loyalty mean a lot to us, and we look forward to serving you again in the future.
Monica took great care of me. Think 750$ for a mouse chewing a connection.to water pump Is ridiculous pricing but my service rep Was great. Doing a little research online find out many plastic car connections have soy in them? And dealers covered rodent repair under extended warranty’s which I purchased?? “that it was and on going problem with the Accords whose sensor was manufactured using a New Soy Based Insulation, believe it or not the service Rep showed us the new Replacement which actually had yellow Tape on the Wiring... read more
Business response:
Thank you for your feedback! We are glad to hear that Monica took great care of you during your visit. We understand your concerns regarding the pricing and appreciate your research on the issue. Your satisfaction is important to us, and we hope to assist you again in the future. Please feel free to reach out to us directly with any questions or concerns.
Samuel Dixon was able to find a car that I was happy to purchase for my son. He even surprised my son with a bow on the car to present it. It was a nice touch. I just wish they could honor a minor repair we found right after the purchase, but overall he was quick to respond and I hope to see their service stays the same since this is my very first time working with them.
Business response:
Thank you for your kind words about Samuel Dixon and the special touch he added for your son. We appreciate your feedback regarding the minor repair and will strive to maintain our service quality for your future visits. We look forward to serving you again and feel free to reach out to us directly if you need any future assistance.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,057 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.